Get 1,000+ Free Secret Apps on Firestick & Android TV/Google TV

TV Channels

How to Install & Use TiviMate 4.7.0 on Firestick/Android TV

install tivimate

The following guide will show you How to Install TiviMate on Firestick, Fire TV, and Android TV/Google TV devices.

We provide both a screenshot guide as well as a video tutorial that covers all aspects of this fabulous application.

This article also provides setup instructions and tips to help you get the most out of it on your preferred device.

The most recent version of this app is version 4.7.0 with extensive features and more.

TiviMate is one of the best IPTV Players available for use on any device including the Amazon Firestick.

The app alone does not contain live channels for streaming, however, users can integrate an M3U URL or an Xtream Code URL within the app for live streaming.

Check with your current IPTV Service on whether they grant access to their M3U URL/Xtream Code prior to going through this guide.

Legal Disclaimer: TROYPOINT does not develop, operate, host, distribute, or administer any streaming application, add-on, website, or service. Furthermore, we cannot determine the legality of any streaming platform reviewed on this website. TROYPOINT specializes in educational tech reviews, tutorials, and news which is protected by the First Amendment of the United States Constitution. The end-user is solely responsible for media accessed and TROYPOINT assumes that all visitors are abiding by copyright laws set forth within their jurisdiction. Users should only stream works not protected by copyright when using unverified streaming solutions.


You can usually find this in the support documents or online discussion board that most services offer for their subscribers.

TiviMate offers both a free and a premium version of the service that currently costs $9.99/year or $29.99 for a lifetime subscription.

TROYPOINT suggests purchasing a premium account as it unlocks tons of features not found in the free option.

Premium Features

Those who opt for the Premium plan are provided with over a dozen valuable features including:

  • Scheduled recordings
  • Custom recurring recordings
  • Support for multiple playlists
  • Parental Controls
  • Picture-in-Picture
  • Favorites management
  • Catch-up
  • Customizable TV Guide update intervals
  • Customizable Panels transparency and timeout
  • Customize Groups and Channels
  • Manual Channels sorting
  • Turning on the last channel on the app start
  • Auto frame rate (AFR)
  • Reminder to automatically play channel
  • Many More

As you can see, without the upgrade, there isn’t much sense in using the app.

We suggest first installing the free app via the instructions below. If you like it, you can register for the premium release and we cover that as well in this article.

In this tutorial, we are using an Amazon Fire TV Stick 4K Max.

This will also work for Android TV/Google TV Devices such as the NVIDIA SHIELD, MECOOL Boxes, onn. Google TV Box, and more.

How to Install TiviMate on Firestick/Android TV/Google TV

Use the guides below for installation and set up instructions for this application on your preferred device.

We highly recommend viewing the video tutorial that provides additional details not provided in the screenshot guide below.

Video Tutorial

Get Free Secret App Guide Here


YOU'RE BEING RECORDED...

Your online activity is recorded by your government, Internet Service Provider, app/addon/IPTV devs and all websites through your identifying IP address

Stream anonymously by using Surfshark VPN

Your Current Identifying IP Address (digital fingerprint):

TODAY'S DEAL
SAVE 79% ON SURFSHARK VPN + 2 FREE MONTHS

Surfshark backs their service with a 30-day money back guarantee

Use your account on unlimited devices & share with family members

CLAIM SURFSHARK DISCOUNT


Step 1 – Prepare Your Streaming Device

1. From the home screen of your device, hover over the Find button and then click the Search box.

click the search box

2. Search for and select Downloader.

select downloader

3. Choose the Downloader app.

choose the downloader app

4. Click Download or Get.

click get or download

5. Wait for the app to install.

wait for downloader app to install

6. You will then encounter Downloader Ready to launch! message.

downloader ready to launch message

7. Return to the home screen to hover over Settings and click My Fire TV.

return to the settings menu and choose my fire tv



8. Choose Developer Options.

IMPORTANT: Please see the notes below if you don’t see Developer Options on your screen.

choose developer options

9. Click Install unknown apps.

click install unknown apps

10. Find the Downloader app and click it.


Free StartMail Trial

click the downloader app

11. This will turn Unknown Sources to On for the Downloader app and enable side-loading on your device.

unknown sources now on for downloader

Developer Options Not Available

If you are unable to locate developer options within settings, follow the instructions below to enable this to use the Downloader App.

1. Hover over the Settings icon and click My Fire TV.

Hover over the Settings icon and click My Fire TV.

2. Click About.

Note: Notice Developer Options is missing.

click About

3. Hover over Fire TV Stick and click the OK button on your remote 7 times to become a developer.

click the name of fire tv device 7 times

4. Click the back button on your remote and you will notice Developer Options is now showing within My Fire TV.

click back button

Now that I’ve properly prepared my Firestick it’s time to move onto the next step.

Step 2 – Setup TiviMate

1. Launch the Downloader Application.

launch the downloader app

2. Hover over the URL bar and click the select button on your remote

hover over the url bar and click the select button on your remote

3. Type the Downloader Code for the TROYPOINT Toolbox which is 250931 and click Go.

type downloader code for the troypoint toolbox and click go

4. You will then encounter a Redirect page.

redirect page troypoint toolbox

5. You are then met with the TROYPOINT Toolbox home screen.

you are then met with the troypoint toolbox home screen

6. Scroll down to find TiviMate and click Download.

click download to install tivimate

7. Wait for the app to install.

wait for install to complete

8. Click Install.

click install

9. You will then encounter Ready to launch! message. Click Done.

ready to launch message appears

10. Click Done.

click done

11. This will take you back to the Downloader app. Click Delete to remove the installation file.

click delete to remove installation file

12. Click Delete again.

click delete again to confirm

Installation is now complete. Continue reading to learn how to set up the app on your preferred device.

How To Setup Free Version

After the app installation is complete, we can open the app and authorize an IPTV Service for use.

NOTE: Initializing an IPTV Service within TiviMate requires an M3U URL or Xtream Code. This can usually be found in your service welcome e-mail or by contacting customer support.

The steps below show how to set up the free version with your preferred IPTV Service

1. Open the app and click Add Playlist.

click add playlist

2. Choose M3U playlist or Xtream Codes.

choose m3u playlist or xtream code

3. Click Enter URL.

select enter URL

4. Enter the M3U URL or your preferred IPTV Service.

In this guide, we are using the free Samsung TV Plus M3U URL which provides hundreds of free live channels.

enter m3u url and click next

5. Click Next.

click next

6. You will then see a Playlist is processed message with Channel count and your Playlist name. Click Next.

click next again

8. If the EPG URL does not auto-import, you can insert it here.

Some IPTV providers offer a separate M3U URL for your EPG. Click Done.

click next for m3u playlist

9. Choose Your Playlist.

select your preferred playlist

10. Click OK.

click ok

11. TV Guide will import and you are able to start viewing!

electronic program guide

It is important to note that those who choose to use the free app will miss out on tons of fabulous features.

For example, if you try adding a channel or channels to favorites you will be prompted with the following message:

unlock premium TiviMate message

For those who wish to use the free version, simply click Cancel and continue using the app at no charge

If you purchase the premium option through the Companion app, we can log in for added benefits.

If you need to create an account, you can follow the instructions below on how to do that through Google Play Store.

How to Purchase & Set Up a Premium Account

The guide below provides instructions to purchase and set up TiviMate Premium.

Step 1 – Install the TiviMate Companion App via Google Play Store

The premium version costs only $9.99/yr with an additional lifetime subscription option available for $29.99.

This covers up to 5 devices which you can manage within the Companion App.

Prior to initializing Premium, users must register for an Account via the Companion App.

This app is only available in the Google Play Store, therefore must be installed on Android Device or through BlueStacks or another Android emulator.

If you do not have an Android phone or device, you must install the BlueStacks emulator on your PC to access the Google Play Store.

How To Install Android Apps on PC

Note:  If you’re using a generic Android TV Box with stock Android, you can install the Companion app through the Google Play Store.  Devices running the true Android TV operating system such as NVIDIA SHIELD don’t include this app so you will need to set up an account on an Android phone, tablet, or through BlueStacks. 

Once installed, use the instructions below to set up a premium account.

1. Open the Google Play Store on your Android Device.  We are using Bluestacks in this tutorial on my Windows PC. Search for “tivimate companion” and select the first choice.

search for tivimate companion in google play

2. Click Install.

click install

3. Wait for the app to install.

wait for the companion app to install

4. Click Open.

click open

5. Click Account.

select account

6. Enter your preferred username and password and select Sign up.

enter username and password and click sign up

7. Re-enter your password and click Create account.

click create account

8. Choose the subscription package of your choice and enter your payment information.

choose subscription package of your choice

9. Registration is complete!

your tivimate premium account purchase is now complete

Be sure to write down or remember your login information to sign into the app.

Step 2 -Login to TiviMate Premium

After you have created your Premium account, you can log in to the service within the app previously installed.

1. From the home screen, select Settings.

select settings

2. Choose Unlock Premium.

choose unlock premium

3. Click Next.

click next

4. Choose Account.

select account

5. Enter your login credentials.

enter login credentials

6. Click Next.

choose next

7. Enter the device name of your choice and click Activate.

select activate

8. Click OK.

click ok

That’s it! Once logged in, you will have access to all advanced features of the app for an enjoyable live-streaming experience.

Details & Features

Upon installing TiviMate, you will immediately notice the unique interface it provides. This varies from other IPTV Players and works fabulously.

The menu bar on the left lists your Playlist Categories or “Groups” as they are referred to in the app. These can be hidden, removed, and managed all within the Settings.

This is a great way to eliminate any unwanted Channel lists that you don’t use or need.

Because of the uncertainty of live TV services, TROYPOINT always suggests having a backup.

With this app, users can integrate multiple services or “Playlists” within the app meaning you can combine two or more Services into one!

This is a great way to ensure your live streaming is always available and manage your favorite channels across multiple platforms.

Best of all, the app works extremely fast on any device you prefer including Firestick, Android TV, Google TV, and more.

Navigation

Navigating this app is a breeze when using your streaming device’s remote. If using a Firestick, the following options are available:

  • Select Button: Opens Channel
  • Back Button: Shows Groups/Return to Guide
  • Left Button: Scrolls to Previous Program
  • Right Button: Scrolls to Next Program
  • Up Button: Scrolls Up through Channels
  • Down Button: Scrolls Down through Channels
  • Rewind Button: Scrolls Channels Up without changing the channel
  • Fast Forward: Scrolls Channels Down without changing the channel

After playing a Channel, clicking the select button will generate various options:

channel navigation settings

This includes the ability to view recent channels and quick select as well as re-open the TV Guide with your current channel playing in the background:

TV Guide with channel playing in background

Groups

The Groups options within TiviMate sets it apart from other IPTV apps. Using this to your advantage is a great way to condense your TV streaming experience.

To edit these, simply open the TV Guide and click the Menu Button (3 horizontal lines) on your remote. Then click Group options:

group options

Select Manage groups

manage tivimate groups

To remove an unwanted or unused Group, simply switch the toggle off:

toggle groups

Only highlighted groups will now be visible on the left side menu bar of the home screen. To adjust the order of these, simply click Manage positions:

manage positions feature

Click to highlight and adjust the group position to your preference! We suggest using the Favorites Tab at the top for a personal streaming experience.

click to move position

NOTE: TROYPOINT recommends adding your preferred channels to Favorites to get the most out of this app. This will enable all navigational features to work within the Favorites “Group” meaning all scrolling and selection will be through your Favorite Channels!

Favorites

There are a few ways to add a Channel to Favorites.

The first option is to long click when playing a Channel and selecting “Add to Favorites”

add channels to favorites

Or, if you would like to add multiple channels quickly, simply press the Menu button from the TV Guide to prompt the following options:

add to favorites from guide

After making a channel selection, users have numerous options within the player.

You can easily access the channel list by clicking the down button.

find channel list within tivimate playback

This will prompt quick access to the Channel list without returning to the EPG.

channel list options

Picture in Picture

Another fabulous feature available is the Picture-in-Picture setting that will let you browse other apps/tools on your device while continuing to stream live content.

You can find this in the full-screen mode of your preferred channel.

picture in picture

This will keep TiviMate playing in the background while you are able to access other options on your preferred device!

PIP after closing out the app

TiviMate Settings

Within the Settings are the following provided options:

settings

There are a few options within the app’s settings that are worth checking out. One thing we suggest is enabling the confirmation message prior to exiting out.

This way, you will not accidentally close the app by pressing the back button too many times:

confirm exit

Another feature to note is the auto-update option for the TV guide. This will ensure your guide is always up to date:

auto-update tv guide on app start

Parental Controls

For those who wish to use Parental Controls, these can also be established within the Parental controls Category.

This includes setting and using a PIN Number for access. These can be adjusted to require PIN for Playlists, TV Guide, Group options, and more.

parental controls

To go along with the Parental Controls is also the ability to block various channels.

you can find this option within the Settings of any channel.

block channels option

Within the Settings option are tons of features and options that will help you get the most out of your Live TV experience.

Adjusting these will help cater the app to your specific preferences. We suggest checking out all of these Categories to ensure the app is set to your liking.

Subtitles

While other IPTV players fall short when it comes to Closed Captioning, TiviMate does not.

That being said, working subtitles will vary from Channel to Channel within the app.

How To Enable Subtitles:

  • Open and play your preferred content
  • Long Click the Select button on your remote to open options and choose CC

closed captioning

  • Change toggle from “Off” to “Closed captions 1”

choose closed caption 1

  • Subtitles will now load for your content

Subtitles will now load for your content

TiviMate External Video Player

Another excellent feature that TiviMate provides is the ability to use external video players.

This is something we don’t always see in IPTV Players that usually have a built-in video player.

choose use external player

Users can easily choose to open in external player after making a channel selection.

select open in external player

We could go on and on about all of the features TiviMate provides, however, your best bet is to try it yourself to see just how extensive these options are!

How to Record IPTV

In my opinion, one of the best features of this application is the ability to schedule recordings. Guess what?

You can even schedule multiple recordings at the same time!

Use the link below that features an exclusive video guide that will tell you everything you need to know to record IPTV on your preferred device:

How to Record IPTV

NOTE: Prior to recording it’s important to make sure you have a USB Drive that’s properly formatted as FAT32.

How to Format USB Drive to FAT32

Overall, the possibilities within the TiviMate app are endless. Because of its easy navigation and fast streaming abilities, it is sure to be a favorite among all IPTV users.

TiviMate Imposters

beware of imposters

It is important to note that there are many imposters out there who are using the TiviMate name to try and sell IPTV Subscriptions.

The app itself does not provide any content for streaming and only functions as an advanced video player for live channels.

Unfortunately, it seems that some are making money off of the name by creating an IPTV Service titled “TiviMate IPTV Player” that appears in search results online.

If you come across a website claiming to offer live channels and using the TiviMate name, make sure to avoid it at all costs.

As noted above, the app itself does not host any content whatsoever, and anything that offers live channels is a scam.

STAY FAR AWAY FROM THESE WEBSITES AND DO NOT FOR ANY REASON INPUT PAYMENT INFORMATION FOR THEIR SERVICES.

Only use the guide below to install TiviMate as it originates from the Official source and only pay for it via the Companion App which we describe above.

VirusTotal Scan

Before installing TiviMate on Firestick, it is important to scan the application with VirusTotal.

Here is the screenshot of the VirusTotal scan results.

tivimate apk virus scan

VirusTotal did not find any malicious viruses/malware within the installation file.

However, this does not mean we shouldn’t protect ourselves when streaming content from these sideloaded apps.

The best way to do this is with a secure VPN that will secure your identity and anonymity when using platforms like this.

Best VPN for Firesetick/Android TV

TiviMate Review

review on firestick android tv google tv

TiviMate is one of the most popular players available today and for good reason.

As noted above, the service provides both a Free and Premium version with the Premium version offering advanced features which we list below.

These features truly set it apart from other options and make it an all-inclusive streaming platform for any IPTV Service you prefer.

The TiviMate app provides a fabulous user interface with a built-in Electronic Program Guide to browse content.

It is made to work on various streaming devices, however, is also available for mobile phones and tablets for live streaming anywhere you are.

While setting up the Premium version is a bit of a process, it is worth it in the end for all the fabulous features it provides.

The app itself is extremely fast with little to no lag and even provides the ability to record which we don’t often see with various IPTV Players.

Best of all, the developers continually update the app to keep it running at peak performance for a fabulous viewing experience.

Frequently Asked Questions

What is TiviMate?

TiviMate is a popular IPTV player that pairs with any IPTV service for an improved streaming experience.

Is Premium worth it?

Yes. The extensive features provided with TiviMate Premium make it well worth the cost for a yearly or lifetime subscription.

Is This App Legal?

Yes. This app is 100% legal to install and use. It is available in reputable app stores including the Google Play Store.

Is TiviMate Safe?

Yes, this app is safe to install and use as we show above with the VirusTotal Scan.

What Devices can this app be Installed on?

This app is available for installation on any device that runs the Android operating system. This includes the Amazon Firestick, Fire TV, and any Android TV/Google TV device.

Is the Companion app Free?

The  Companion app is free, however, users will pay for TiviMate Premium via the Companion app.

This page includes affiliate links where TROYPOINT may receive a commission at no extra cost to you. Many times, visitors will receive a discount due to the special arrangements made for our fans. Learn more on my Affiliate Disclaimer page.

Notable Replies

  1. Avatar for Rew452 Rew452 says:

    Hi TroyPoint,
    I have a FireTV max 2nd gen.
    I have subscription to both Cue Streaming and TiviMate.
    On my Shield TV Pro(2019) I can install both apps and use separately but if I install TiviMate from your site on my FireTV it says “do I want update” instead of installing TiviMate your version is listed as v4.7.03.
    I know Cue uses TiviMate as it’s base but why can’t I install both as I can on the Shield?

  2. Avatar for MikeN MikeN says:

    The app download from Troypoint is telling you a newer version is available.

    With limited storage in Fire TV, why not just update to the latest version and configure multiple playlist - will save on switching app when you want to use a different playlist

  3. Avatar for Rew452 Rew452 says:

    I think you misunderstand, Cue has TiviMate base but it is it’s own app not TiviMate.

    I have both apps loaded on my Shield TV Pro, I have no problems using either.

    But on the FireTV it faults the install and wants to update the app but if you have it try it fails.

    Cue does not allow it’s info to be used for adding playlist and login on TiviMate.

  4. Avatar for Miki Miki says:

    What is their login? If M3U or X-treme codes I see no reason it can’t be added to TiViMate. Is this an unverfied IPTV service? If so then it’s in the wrong category to be mentioned.

  5. I found to info to download the cue app. I will see if I can get the dns now.

  6. I’ve seen this address before. Is this the same guy who lives in Florida and has a real-estate business?

  7. Avatar for Rew452 Rew452 says:

    It use X-treme codes.

  8. Avatar for Miki Miki says:

    Well TiViMate takes extreme codes. I’d give it a try.

  9. Avatar for MikeN MikeN says:

    Guess you could try uninstalling your Cue app. Install Tivimate and then reinstall Cue app.

    But I would try installing Tivimate, configure your Cue service with XC login

  10. Avatar for Rew452 Rew452 says:

    I have tried to use TiviMate to use Cue info on my ShieldTV but it does not work.

    Thanks for trying.

    Back to my original question, Why can’t I install both Cue and TiviMate on the FireTV Max?
    I can install both on the ShieldTV and both work.

  11. Which version of tivimate is cue using?

  12. Avatar for Rew452 Rew452 says:

    When I check it says v3.9.9

  13. Thanks. Surprised they have a modified tivimate with that version. I think last mod I know was 2.8.

  14. The iptv service I had offered a mod version on tivimate version 3.99 it was working and then would not i
    Install any longer on any device. Check with cue.

Continue the discussion at troypointinsider.com

Participants

Avatar for TROYPOINT Avatar for Miki Avatar for hotwheels Avatar for Powerfader Avatar for Rew452 Avatar for MikeN

Historical Comment Archive

58 thoughts on “How to Install & Use TiviMate 4.7.0 on Firestick/Android TV”

  1. I am finding it virtually impossible to download Companion, what a crazy runaround. Stupid Google Play won’t let me register in order to get it. Couldn’t download it via Aptoide either. I don’t get how anyone has been able to find a workaround. The developer should give Google the middle finger, Google are CONTROL.FREAkS. As if we want that spy agency to know everything we do…

  2. I am using firestick 4k Max and have USB flash drive flormated by the firestick to use with my apps.
    That drive does not show up on Tivi mate as a external brive that I cam record on.
    Will fat 32 work on my firestick?? how can i use a external drive for both ?

  3. Hello Troypoint,

    May you please let me know if I can install Tivimate on my Amazon Fire Tablet?

    Thank you,

    1. I have it on my Fire HD 10 tablet, but I debloated the tablet about a year ago.

      Another way would be to send it to your tablet via the Send Anywhere App.

      Disclaimer: Not sure if the new tablets can be debloated or not?

  4. I just subscribed to the paid version if TiviMate. Before subscribing, I used the free version and all channels that had content worked fine. Now with the paid service, I get “An error occurred: MediaCodecVideoDecoderException” .
    I get video and audio by using an VLC as an external player. It’s clunky to have to choose to run every show through an external player. Why didn’t the included player work, and how can I choose the external player by default? Thanks

    1. Force stop>clear cache> reboot. If no joy, try changing your audio and video decoder settings found in “Playback” and see if that will fix the issue. If not, then you can set your playback option found in “Playback” to “Yes” and then select always when the external playback prompt comes up.

      Just keep in mind, once you choose the “Always” option it becomes a hassle to change it back to being able to choose the “Once Only” option. You may need to clear data and then restore. Which, by the way, you should save a backup for your Tivimate just in case you ever need to restore your playlists and favorites, etc..

  5. Troy,
    Thank you very much for all the tutorials. These are the best for information about streaming, players, etc.

    I am trying to install Tivimate premium. That needs Tivimate Companion. There seem to be several versions. ON Google store there is one from Armobsoft FZE. It now charges 7.99 for a month and 24.99 for lifetime. Did the prices go up from 4.99/19.99 or are these independent vendors charging different, whatever they can get away with. It is like a jungle.

    What are your latest recommendations for getting the Premium.

    1. Hello, You would need to get a iptv provider, see the list from troys guide. They all typically come with those channels.

    1. Hello, You would need to find a provider that has international channels, which alot do.

  6. Has anyone had difficulty updating Tivimate 4.30 to 4.40 on their Shield TV? Google Play continues to tell me it’s an update, but when I try and install it, it repeatedly doesn’t work and keeps asking me to try again. I’d like to be able to update the app without having to completely uninstall it and then have to put all my playlist information in the 4.40 version.

    1. You can update the app through the app itself within settings. You won’t need to uninstall and all your settings are unchanged.

  7. What all do I need to download on Firestick TV 4K Max for premium Tivimate? Companion?

  8. I have installed the tivimate companion app on my fire stick.
    I fil in my credentials…email & password,…when I click to pay
    I get an error , because I don’t have google pay
    are there alternative ways to pay for the premium account

  9. Will you publish the news, when TiviMate is available for my Samsung Smart TV?

  10. I want to trivimate on different iptvs. There is just one logo for Trivimate; how can I differentiate between iptvs?

    1. The_Grillfather

      This is done by adding playlists, under settings, playlists, add playlist. I currently have 5 different IPTV services. Each one is a different selection with drop down list. Doing this on TiviMate is way better than using IPTVSmarters, where one would need to create a “profile” for each service.

  11. For some reason, I am having difficulty finding the Companion App to activate the premium service. I have a Firestick and cannnot locate the companion App

    1. I did it through my phone. Download it and then pay. Then you click refresh on the phone and it should work on the firestick after a minute or so

  12. Very comprehensive article. I have TiviMate Premium and having a problem getting the channel logos to load. I have spent hours and hours using the program M3u4u to add all the logos to my service, downloaded the file to a USB drive and connected this drive to my Firestick 4K via an OTG cable. In TiviMate, I went to Settings>Appearance>preferred location>chose folder and directed it to the location of the M3U file I put on the USB drive. The logos still won’t load. What am I doing wrong?

  13. I just paid for premium and I have not received the M3U link of server link, please any advice on what to do?

  14. External players not working and no sound on some channels and they work on iptv smarters. I have 2 IPTV services and it’s do the same on both. I have premium and have uninstalled and reinstalled a couple time still not working properly.

  15. I subscribed to TiviMate Premium on the recommendation of Troypoint and I’m sorry I did. I wanted to be able to schedule recordings which I can do with it, but for the most part, the app itself sucks as most channels buffer or play really choppy streams. Try watching a hockey game and it’s infuriating. Who or where do we complain to at TiviMate to get them to fix their app to play the IPTV streams the way the should be played. Thanks, I’ll watch for your answer(s)

    1. Mark,

      This has nothing to do with TiviMate. TiviMate is simply just a player. This is your IPTV Service that is having issues.

  16. I’ve followed the install and have Tivi installed and configured on Fire hd tv cube 11th gen…..all seems good to playlist & epg BUT.. I cannot play anything. I get the spinning wheel and error 401. I have premium version installed and updated, working epgand many many channels….still get 401 error

  17. I was just wondering why the tivimate tv guide is displaying “no information” for most channels even though I have purchased the premium version and am logged in. Anyone experiencing the same?

    1. Information on your guide is dependent on the service provided. Your iptv updates that. It also takes time to fully load.

  18. I can not get the EPG to show up, have tried the backup and delete data and restore but I can’t get it to show which makes recording impossible. Any suggestions? Their support is not responding.

    1. The EPG data comes from your IPTV service not from Tivimate. You will need to contact support for your streaming service to assist you. There’s nothing Tivimate support can do. It does take a good amount of time for the information to load especially if you have a slow internet connection. Do a speed test to make sure your internet speeds are fast enough. I pay for 2 different streaming services and more often than not the EPG data on one of my services just shows “No information available”. The other service consistently loads the EPG data without issue. I’m still able to record on the channels that show no information, i simply setup the recording for the channel and time I want and it records it.

Comments are closed.

Save 79% on Surfshark VPN + 2 Free Months

X