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How to Install VPN for Firestick, Fire TV, Fire TV Cube – 1 Minute Install

VPN for Firestick, Fire TV, or Fire TV Cube

This step-by-step tutorial will show you how to install VPN for Firestick, Fire TV, or Fire TV Cube in one minute or less.

The VPN application that I use in this tutorial, IPVanish VPN, is specifically designed and optimized for the Fire TV Stick, Fire TV, and Fire TV Cube.  It is also recognized as the world’s fastest VPN which is the most important feature since we are using it to stream large HD video files.

Why would you want to set up a VPN for your Fire TV, Firestick, or Fire TV Cube?  So that your Internet service provider (ISP), government, and other organizations can’t see what you are streaming or downloading.  A VPN service will encrypt your connection to the Internet and create an anonymous connection through a private IP address, which will hide your identity and activity.

A VPN may increase your streaming speeds because many Internet providers impose throttling methods for various apps such as Kodi, Terrarium TV, Morpheus, Popcorn TimeShowbox, Mobdro, IPTV, etc.   A VPN will eliminate ISP throttling and allow you to connect at speeds that will stop buffering on the Fire TV or Fire TV Stick.

Another reason to use a VPN on your Amazon Fire TV or Firestick is to have the option of accessing sites or streams that are only available to people in certain geographical regions.  IPVanish VPN will give you the option of connecting through 1,000+ servers that are located in 60+ countries around the world.

Internet companies are cracking down on those who use various streaming apps to access video streams that are readily available on the Internet.  Many Internet companies also serve as cable television providers, which means less money for them.

Your ISP may threaten to shut down your Internet connection if they don’t like what you are accessing through your Amazon Fire TV, Firestick, Fire TV Cube, or any Internet-connected device.

A VPN service will protect your identity and make it impossible for your ISP, government, or any other 3rd party from seeing what you are streaming or downloading.

Fire TV, Firestick, Fire TV Cube VPN Service Providers

Fastest VPN for Fire TV & Firestick

Fastest VPN for Fire TV & Fire TV Stick

I have used a half dozen VPN services over the past seven years and I finally came across one that works very well with the Firestick, Fire TV, and Fire TV Cube.  One of the most important features to look at when comparing VPN services is download/streaming speed.  No matter which VPN service that you choose, you will notice a drop in your download speed due to the fact that your traffic is routed through a separate VPN server.

IPVanish provides the best download speeds when compared to their competitors and they do not keep any traffic logs of what you stream/download or access on the Internet.

Firestick VPN Remote Control Friendly

Specifically Designed App for Fire TV/Firestick

IPVanish VPN has recently come out with a new application for the Firestick, Fire TV, and Fire TV Cube that works excellent with a remote control.  The new user interface makes it simple to use a VPN on your Fire TV device.  Most VPN services do not provide a Fire TV/Fire TV Stick application which makes IPVanish the preferred choice due to its ease of use.

IPVanish does not keep track of any traffic logs so if they were ever requested to provide your streaming history, it doesn’t exist.

Not only do I use a VPN on my connected devices in my home, I also use it when I am traveling.  You should NEVER connect to a public WIFI hot-spot without protection through a VPN service.

IPVanish will allow you to use their VPN service on ten devices at the same time with one account.  This is great for those of us who use a VPN service on our computer, phone, and Fire TV or Stick.

Use Fire TV VPN on All Devices

Use IPVanish VPN on up to 5 Devices Simultaneously

IPVanish also provides applications that can be used on Windows, Mac, Linux, Android, and iOS.  The mobile applications for both Android and iOS are outstanding.  Due to their large ecosystem of supported operating systems, you can use your account on your different devices.

I have created additional VPN setup tutorials that you can use on your other devices as well.

If you ever travel and connect to public WIFI hotspots, you should ALWAYS connect to the access point through a VPN service.  You can use your same IPVanish account on your other devices which is a great benefit.

You will find both a video tutorial and screenshot guide below on how to install a VPN on the FireStick or Fire TV.  The video covers installation instructions along with important settings that may be customized within the application.


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How To Install VPN for Firestick, Fire TV, & Fire TV Cube

1 – Register for an account at IPVanish by clicking HERE.

2 – Hover over the search icon on your Firestick, Fire TV, or Fire TV Cube and type in “Ipvanish”

Step 2 - Search for IPVanish VPN In Fire TV App Store

3 – Click the IPVanish VPN option that appears

Step 3 - Click IPVanish VPN Option on Fire TV or Firestick

4 – Click the Download button.

Step 4 - Click Download

5 – Click Open to launch IPVanish VPN application.

Step 5 - Click Open To Launch VPN Application On Firestick, Fire TV, or Fire TV Cube

6 – Input your IPVanish username and password and then click Login

Step 6 - Input VPN Username & Password

7 – Click CONNECT button

Step 7 - Click VPN Connect Button

8 – If you receive a VPN connection request such as this, click OK

Step 8 - Click OK for VPN Connection Request On Fire TV Stick

9 – Click Disconnect button to stop service

Step 9 - VPN Will Connect On Fire TV or Fire TV Stick

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Note:  IPVanish provides a 7-day money back guarantee if you aren’t happy with their service. 

New – You may now use one IPVanish account on up to ten devices at the same time.

How To Test VPN Is Working On Fire TV Stick, Fire TV, or Fire TV Cube

Test VPN on Fire TV or Firestick

Test if VPN is working on Fire TV or Fire TV Stick through browser

After you have installed and activated a VPN on your Fire TV device, you may wonder how you can test to ensure that the service is working properly.  This is simple!

  1. Download and install Silk or Firefox Browser for free within the Amazon App store on your Fire TV or Fire TV Stick
  2. Click the connect button within the IPVanish Fire TV/Firestick VPN to activate a secure connection
  3. Open one of the browsers that you have installed
  4. Within the address bar of the browser, type the following address
  5. When the Website loads, you will see your current IP Address & location displayed which should be different than your original
  6. Click Standard test or Extended test to ensure there are no DNS leaks when VPN is on

Free VPN for Firestick, Fire TV, and Fire TV Cube

Is there a free VPN for Firestick, Fire TV, or Fire TV Cube?  Yes but they all come with limitations.

Usually, the free Firestick VPNs provide slow download speeds and then they try to up-sell you to their “faster plan”.  This is salesmanship at its best so beware.  It is crucial that the VPN service streamers use provides fast download speeds due to the fact that we are sending large video files to our Fire TV or Fire TV Stick.

There are also free services available but they will turn around and sell your data to a third party which negates the reason of having a VPN in the first place.

IPVanish VPN has an untarnished reputation which is important when choosing a service designed to protect your identity and privacy.

General Fire TV/Stick VPN Troubleshooting Tips

Most of you will never need these, but just in case I have you covered.

  • If your IPVanish Firestick/Fire TV/Fire TV Cube VPN application is not connecting, to into Settings / VPN Protocol and change to OpenVPN (TCP) or OpenVPN (UDP), whichever one isn’t currently active
  • Restart both your Fire TV/Stick and router by unplugging from power, let sit for a minute and then plug back in.
  • If your download speed seems slow or you are experiencing buffering, choose a different server, close to where you are located within the VPN application.  Keep in mind that there are multiple servers available for each location and you can try each of them to see which provides better results.
  • If you are having problems logging into IPVanish VPN, double check that there are no spaces within the email address that you use as your login.  Sometimes a space is automatically added following the @ symbol.
  • Uninstall the IPVanish VPN App on the Fire TV or Fire TV Stick by going into Settings / Applications / Manage Applications / IPVanish and then click uninstall.  After you have removed the VPN, reinstall with the guide above.
  • If you forgot or lost your IPVanish password, you can reset it by clicking the “Forgot Password” link within the login area on the IPVanish Website.
  • If you need help with something, send IPVanish an email at [email protected] and include TROYPOINT in the subject line for an expedited reply.

Read my post on why I chose IPVanish as my exclusive VPN provider for the Fire TV and Fire TV Stick by clicking the link below.

Best VPN for Firestick, Fire TV, and Fire TV Cube

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2018-07-02T10:39:36+00:00 Fire TV, VPN Setup|967 Comments


  1. Jason Lee-amies July 14, 2018 at 8:11 am - Reply

    Hi troy, I’ve got ipvanish which is working great on my firestick but my question is when I go to the best server available it always picks the USA(various states) is this the best for viewing movies or should I pick a different country with less copyright laws etc? Will it give me better quality and more links? Many thanks Jason.

    • Troy July 14, 2018 at 8:58 am - Reply

      Hi Jason, you will usually get better speeds by connecting to a VPN server closest to your physical location. No, you don’t need to connect to a different country to get better links.

      • Jason Lee-amies July 14, 2018 at 2:04 pm - Reply

        Thanks for the quick reply troy, I’m in the UK so from now on I’ll pick that. Cheers

  2. Shirley Jolly July 2, 2018 at 10:46 am - Reply

    I have a VPN through Avast! Will it work on my Kodi?

    • Brett July 2, 2018 at 2:02 pm - Reply


      Any VPN installed on your Firestick will cover all apps (including Kodi) installed on the device.

  3. Jackie Thomas June 29, 2018 at 1:50 pm - Reply

    We just purchased and followed your Instructions for the VPN. In order to access our fire TV stick we use an app on our cell phones that connects via Wi-Fi (because my toddler lost the remote). Since downloading the VPN we are having a hard time connecting with that remote. Do you think The download of the VPN is related?

    • Brett July 3, 2018 at 10:12 am - Reply


      When using the remote app for firestick it usually has something to do with the wi-fi connection if it isn’t functioning properly. Make sure you are close to your router/device and see if that helps.

  4. Michael June 25, 2018 at 8:14 pm - Reply

    I don’t understand how I can download IPVanish on my firestick and have it work if my firestick is connected to my wireless router? When I check my internet connection, it just shows me my ISP from my cable company, even though the IPVanish shows I am hooked up to Chicago. I read all these comments about adding IPVanish to their Firestick but nobody mentions that it can’t be done if your internet connection to your Firestick is from your wireless router. How else is there a way around this? I’ve read your tutorials on how to add IPVanish to your router but my router is not on the list of DDwrt firmware. Am I missing something? I have a Netgear N900 Model WNDR4500v3. Do I need to buy a newer router to get IPVanish on it? Otherwise, what is the use of putting IPVanish on your firestick? I can’t think of any other way to hook up my firestick to my tv other than by the wireless. Again, am I missing something?

    • Troy June 28, 2018 at 11:38 am - Reply

      Hi Michael, where are you checking the IP address of your Firestick? You should be able to open a browser on your Firestick, go to and it should show a different ip address that the one that your ISP assigns to you. Keep in mind that it will only change the IP address on your actual device’s Internet connection, not your entire network. If you want to protect your other devices, you will install the IPVanish app on each of those as well.

  5. smoothkaos June 23, 2018 at 5:21 pm - Reply

    Hey Troypoint. I’ve been using Kodi via the Firestick versions for a few years now without the need for a VPN. My patience is finally starting to wear thin with buffering and all the other roadblocks on hand like 3rd party pairing etc so when do you know it’s time to purchase a VPN? I live in Sacramento and have used Kodi on Comcast and now on AT&T but I don’t know if it’s just the addon traffic causing the connection issues or if it’s my ISP. I know you champion IPVANISH but when did you determine it was time to do it? Speeds drop streaming the a VPN & if that’s what is causing my issues I feel a VPN is just going to make it that much more worse

    • Troy June 24, 2018 at 9:58 am - Reply

      Hello, a few things here. First, if you are using a first generation Fire TV Stick, that could be the problem. Unfortunately, that device just doesn’t do a good job anymore. Have you tried testing your Internet speed on the device itself? Yes, you will always see a decrease in speed with VPN but it is still usually enough to stream HD content. People get hung up on download speed and don’t realize that having 50 Mbps is simply overkill as the video doesn’t download that fast from these free servers anyway. Also, running a more powerful device than the Fire TV Stick will work better with a VPN which I cover here – I hope some of these ideas will help you.

  6. Abner June 21, 2018 at 3:37 am - Reply

    Troy, I have one Fire TV that I use primarily in my house and sometimes take it to my friend’s house when we want to watch something. If I load IPVanish on my FireTV while I am in my house, will IPVanish still work when I take to my friend’s house?

    • Brett June 21, 2018 at 8:15 am - Reply


      Just re-connect your VPN once you get to your friends house for safe streaming.

  7. Carl Ford June 15, 2018 at 7:30 pm - Reply

    Troy, I am getting ready to install ipvanish on a couple of my firesticks and yes they are gen2. I have 4 cheap ip cameras that I monitor from time to time at my office and summer cottage. Will ipvanish installed on a firestick change anything that might interfere with the cameras ?? They are all sricam units and they can be accessed by some software that comes with them. I guess it’s a p2p thing best I can tell. So if ipvanish changes some of the ip’s on the routers then I guess it’s a no go. But I was planning to install on each firestick and not on the router itself. If you got nay ideas please chime in and thanks for all you do for us out here. Carl

  8. Brenda Sue McKamey-Scott June 12, 2018 at 2:09 pm - Reply

    Troy. Installed IPVanish and Terrarium both working but when I go to in Theater and choice movie tells me have no linklink vis. What did I miss. Thank you

    • Brett June 13, 2018 at 9:00 am - Reply

      Hi Brenda,

      If you are looking for Movies in Theaters it could be that no stream is available yet. I suggest using a different Category for reliable movie viewing.

  9. Sonja Drinks June 9, 2018 at 10:32 pm - Reply

    Hi Troy, just wondering if I can install IPVanish on my 4K Firetv and have it running before I install any IPTV thus avoiding either my isp or Amazon from knowing that I have them. Thanks

    • Brett June 11, 2018 at 8:31 am - Reply


      Yes you can install IPVanish prior to installing other apps.

  10. susan ray June 7, 2018 at 5:33 am - Reply

    what is the best free VPN

    • Troy June 8, 2018 at 3:11 pm - Reply

      Susan, you will find it difficult getting a free VPN that streams fast enough for video.

  11. Adam F. June 5, 2018 at 8:13 am - Reply

    You may have already answered this, but with currently 943 comments I only have a few minutes to figure this out for now. I received an email saying that the vpn is going from 5 to 10 different devices. My question is if I am using it on my firetv stick would my friend one town over be able to use the same vpn account at the same time? Thank you Troypoint for the service you provide, and have a great day!

    • Troy June 6, 2018 at 11:14 am - Reply

      Hello Adam, yes I don’t know why that would be a problem.

  12. Sharon May 30, 2018 at 5:01 pm - Reply

    Hi – love love love your website and all your guides, easy to follow and extremely helpful. Need some help as I am a major novice. How do I install NordVPN onto my firebox and also on KODI.

    • Brett May 31, 2018 at 9:28 am - Reply


      Nord is available for side-loading to your device. However, if you use IPVanish, it is held in the Amazon App Store for easy download.

  13. Stanley Lari May 26, 2018 at 7:53 pm - Reply

    can i watch 4k moivie with this vanish vpn. i using 2nd gen firestick.

  14. Terri Bradley May 18, 2018 at 8:47 am - Reply


    • Brett May 31, 2018 at 9:48 am - Reply


      Have you checked the batteries in your remote? Also try un-plugging the device which will reset it.

  15. Anie May 17, 2018 at 6:45 pm - Reply

    Hi Troy, I purchased Vanish IPN and was able to install the app onto my second generation FireStick. I can log in, but then the individual city VPNs will not register any speed at all. They list out and read -ms. I am able to log in on my phone and utilize the service, everywhere from Chicago (my local) to Tel Aviv. Please advise to where I am going wrong. I have tried to contact Vanish IPN customer service, they were supremely unhelpful. I have unplugged and restarted everything.

    • Troy May 18, 2018 at 8:42 am - Reply

      Hi Anie, are you 100% positive this is a 2nd Generation Stick and not 1st Gen?

  16. Jennifer May 15, 2018 at 9:09 am - Reply

    I keep getting indigo error? Cannot stream anything. I even downloaded new version

    • Brett May 16, 2018 at 10:29 am - Reply


      What are you using to stream? Kodi? If so, try installing Neptune Rising or Placenta for your add-on choice.

  17. karen May 13, 2018 at 9:34 am - Reply

    l couldn’t install the vpn. how do I get my money back ?

    • Troy May 14, 2018 at 9:01 am - Reply

      Hi Karen, The video and screenshot tutorial above will show you how to install VPN on Firestick. This is a simple process as the VPN app is located directly in the Amazon App Store. You install this VPN just like any other app on the Fire TV/Stick. You can find support information above regarding IPVanish.

  18. savannah May 13, 2018 at 12:44 am - Reply

    I love you troypoint! You are my hero!
    fondly, savannah

  19. Dawn May 11, 2018 at 8:32 pm - Reply

    I clicked on connect but nothing happens. What should I do…Please advise.

    • Troy May 12, 2018 at 9:33 am - Reply

      Dawn, try changing your connection protocol in VPN settings on your Fire TV/Stick to TCP instead of UDP.

  20. vanessacrockett4262 May 11, 2018 at 8:02 pm - Reply

    How do i install vpn on a lynkis

  21. Joe Capellupo May 5, 2018 at 11:32 am - Reply

    Getting only 15mps on a 75mps line. VPN not started get 72 on fire stick Start VPN get 15 . Tried all servers in New York (closest) still no improvement .Ipvanish support no help spout same basic line. Should be at least half of original say 30-40 mps

    • Troy May 6, 2018 at 8:52 am - Reply

      Hi Joe, see this post – What are you trying to stream? At 15 Mbps, you should still be able to stream anything 1080p and lower. 4K may be a problem but 15 should be plenty of speed for anything lower than that. Keep in mind that anything higher is simply overkill and doesn’t do any good since these servers you are streaming from are only capable of so much anyway.

  22. Star May 3, 2018 at 10:03 pm - Reply

    How do I install another type of VPN on the firestick? Aside from IPVanish

    • Troy May 5, 2018 at 7:54 am - Reply

      Star, the problem with most other VPN services is that you must side-load the apk to use their service and many times, those apps won’t work with Fire TV remote control. IPVanish provides an app specifically designed for Fire TV/Stick where most others don’t do that. Here is my side-loading guide –

  23. scott flint May 3, 2018 at 6:14 pm - Reply

    I have full ipvanish account it’s installed on my fire stick tv in my living room. I bought a new firestick for the bedroom and can’t install ipvanish on it. I searched amazon for it and got the icon, clicked it and got an error message saying app cannot be found. I contacted amazon and they said they don’t carry ipvanish anymore. Any ideas?

    • Troy May 5, 2018 at 7:57 am - Reply

      Hi Scott, that isn’t true. IPVanish VPN is still in Fire TV Stick/Fire TV app store. Chances are that your Firestick in your bedroom is 1st Generation device which isn’t powerful enough to run a VPN so maybe IPVanish doesn’t even show up for those devices. If you are using a 2nd Gen Firestick, try restarting your router. Also, make sure that the Fire TV Stick has the most recent firmware update. You can install updates through Fire TV Settings under the device tab.

      • Jade June 27, 2018 at 10:11 pm - Reply

        Can anyone help? Silly question… but how do I find out what generation my firestick is ?

        • Brett June 28, 2018 at 8:26 am - Reply


          You can tell by looking at the remote. If it is more boxy and does not have Alexa voice command, you have the first generation firestick.

  24. mark April 30, 2018 at 2:06 pm - Reply

    Ipvanish won’t connect. I’ve tried everything you suggested but no luck. What to do next?

    • Troy May 2, 2018 at 10:18 am - Reply

      Mark, reach out to IPVanish support with info above. This is usually due to a problem with your network and restarting router will take care of this or switching protocols from UDP to TCP.

  25. Oxford Nordberg April 30, 2018 at 7:34 am - Reply

    I wanted to take a moment and say thank you for all the excellent information you have provided. Thanks to you the family and I can enjoy our fire stick once again. The content you provide is the best I have ever seen. The quick links to the dax build makes this easy as pie. Just subscribed to IP Vanish.
    Again, thank you so much.

    • Troy April 30, 2018 at 11:56 am - Reply

      Oxford, you are very welcome. Thank you for the nice comment. Much more on the way my friend!

  26. Jon Weston April 29, 2018 at 1:19 pm - Reply

    Hi Troy. I have just opened my Kodi and then opened IPVanish and I have the green connect bar across the middle of the page, and in the top right hand corner is states Disconnected and when I click upon the green connect line it fails to start up should I reinstall.

    • Troy April 30, 2018 at 12:04 pm - Reply

      Jon, go into Fire TV Settings and try changing connection type to TCP instead of UDP. If that doesn’t work, yes try uninstalling and reinstalling.

  27. Troy Somers April 28, 2018 at 7:34 pm - Reply

    I’ve installed the IPVanish on my firstick and it want let me connect, what do you recommend. Thanks Troy

    • Brett April 30, 2018 at 10:57 am - Reply


      Try restarting your device and see if that helps.

  28. Jamie Mccarthy April 28, 2018 at 10:41 am - Reply

    Just installed on fire stick using the guide above. I just an unknown login error. App is now just sitting there. I can click connect but nothing happens. Any ideas?


  29. kim April 27, 2018 at 11:23 am - Reply

    Will VPN vanish work with spectrum internet? Sorry I am a mom just trying to figure this stuff out.

    • Troy April 27, 2018 at 11:29 am - Reply

      Hi Kim, yes, it should work with all Internet providers.

  30. Jonathan April 27, 2018 at 9:47 am - Reply

    Hi Troy

    Is it normal for IPVanish to switch off for no apparent reason every once in a while?

    I ask as every once in a while when I stream a movie or show, and after I am done, I turn off either Kodi or Terrarium and go to home screen on stick and I then over to ipvanish to disconnect. I notice every now and then it is switched off. Is there a reason why? I make sure I am connected and I double check to make sure before ever even turning on Kodi or anything else for that matter. This troubles and bugs me to not know why it happens?

    • Troy April 27, 2018 at 4:20 pm - Reply

      Hi Jonathan, no this isn’t normal. This sounds like there may be a problem with your network. Try restarting your router. Unplug it for a couple of minutes and then plug back in. Do the same with your Fire TV. Also, you may try experimenting with changing connection protocol in IPVanish VPN settings to TCP or UDP, whichever it isn’t currently on.

  31. Annette Saulet April 25, 2018 at 6:27 am - Reply

    Hi Troy. Thanks so much for all your tutorials and emails. Very helpful and I read each one and follow your suggestions. I have subscribed to IVPanish however, I am not quite sure which apps I should use it on. I have used your rapid app installer to add Mobdro, Kodi, Area 51 and LiveNetTV. Do I connect the VPN when I use all apps including IPTV apps or only for Kodi and Terrarium? Thanks so much.

    • Brett April 25, 2018 at 9:38 am - Reply


      I would suggest using a VPN for all apps to completely secure yourself from your local ISP.

      • Annette April 25, 2018 at 5:32 pm - Reply

        Thank you for your reply Brett. Wasn’t quite sure if I needed to use it on apps I pay for like Area 51 or just for ones like Kodi and Terrarium.

  32. Stephen B Fleming April 24, 2018 at 3:00 pm - Reply

    AT&T appears to be blocking use of the firestick. No functionality with stick

  33. Micheal Meeson April 24, 2018 at 6:43 am - Reply

    Hi Troy
    Installed IPVanish, every time I log into internet, ask robot security questions, takes for ever.

    • Troy April 24, 2018 at 8:08 am - Reply

      Please explain this in more detail. What do you mean by logging into Internet? When this is on a Fire TV or Fire TV Stick, you are already connected to Internet.

      • Margie Barlow April 25, 2018 at 8:01 am - Reply

        I have installed KODI and VPN on my Amazon Firestick TV. I want to watch MLB and I get an error message that states ” Sports Hub error – check the log for more information”. How do I watch MLB!

        • Brett April 25, 2018 at 9:39 am - Reply


          For reliable live MLB games I use Area 51 and never have any issues! It does cost $5/month but features every game all season long:

  34. Bryan Taylor April 22, 2018 at 7:30 pm - Reply

    Do I have to restart each time I turn on the Fire stick? Or is it automatic when the Fire stick turns on?

    • Troy April 23, 2018 at 8:11 am - Reply

      Hi Bryan, you can set VPN to turn on every time system boots from within IPVanish settings.

  35. Bill Padera April 16, 2018 at 9:04 pm - Reply

    When using IPVanish on a FireTVstick is there a way to update IPVanish? It has updated a few times on my PC but not sure about the FireTVStick. Do I need to uninstall it then just reinstall to get the newest version ?

    • Troy April 18, 2018 at 10:27 am - Reply

      Hi Bill, your VPN app on your Fire TV Stick will automatically update. You don’t need to do anything for that to happen.

  36. Owen Scerba April 12, 2018 at 6:12 pm - Reply

    Hey troy, so I’ve downloaded the vpn onto my firestick and I’m able to connect to it just fine, however, my result on dnsleaktest are still giving me my actual location. There doesn’t seem to be any difference in what streams I’ve been able to watch in Kodi as well. Any tips?

    • Troy April 13, 2018 at 7:05 am - Reply

      Hello Owen, you should contact IPVanish customer support.

  37. Ginny Wright April 11, 2018 at 3:23 pm - Reply

    Hi Troy – I installed the VPN (IPVanish) and went to check to see if it is working. When I open the dnsleaktest you suggest it gives my actual location of where I physically am. You state “When the Website loads, you will see your current IP Address & location displayed which should be different than your original”. I guess I am not understanding……is the original where I physically am? I ran a test but am not clear how to read it…?

    • Troy April 12, 2018 at 11:52 am - Reply

      Ginny, are you first clicking the connect button within IPVanish and activating the VPN?

      • Ginny Wright April 12, 2018 at 4:51 pm - Reply

        It shows “connected”. Every time I go into IPVanish it shows it as active. I have clicked the “disconnect” button and gone all the way out and come back in and it will show “Connected”. But I set it up like you stated – to automatically connect.

        • Troy April 13, 2018 at 7:08 am - Reply

          Ginny, is your IP Address changing? You may live in the same area where there is an IPVanish server so your location wouldn’t change in a situation like that.

  38. Denise April 10, 2018 at 7:07 pm - Reply

    Hi Troy am 60 so it takes me a minute to catch up. Am trying to install the VPN to my firestick but having trouble understanding

    • Troy April 11, 2018 at 12:08 pm - Reply

      Hi Denise, I suggest watching the video above and clicking pause between each step.

  39. Bryan Fulford April 8, 2018 at 11:36 pm - Reply

    Do these instructions work with NordVPN?

    • Troy April 9, 2018 at 10:30 am - Reply

      Hi Bryan, no they do not. Nord does not provide an App that is available in the Amazon App store.

  40. Sou April 8, 2018 at 6:48 am - Reply

    Hi Troy. I’ve tried setting up VPN with my Netgear Nighthawk AC2300 router without success few months ago.I’ve found that Asus RT-AC68U have vpn built in and I was wondering if I was to get the Asus RT-AC68U just to use it for VPN and use my Netgear AC2300 for just regular using will the two work together?

    • Troy April 9, 2018 at 10:40 am - Reply

      Hello Sou, yes that would work. See my tutorial above on dual router as I did the same thing. My main open router is Netgear R7000.

  41. Karl De Dobbelaere April 6, 2018 at 1:32 am - Reply

    Hello Troy
    Have you some experience with CyberGhost VPN on Fire stick ? Or is better to use IPVanish?

    • Troy April 7, 2018 at 2:21 pm - Reply

      Hello Karl, I tested CyberGhost a year ago and their speeds weren’t as good as IPVanish. I have only tested so don’t know much about it.

  42. Phyllis Martin April 5, 2018 at 2:23 am - Reply

    I have a question. I signed up for IPVanish several months ago and stopped the service at the end of the 7 day trial. I have since resigned up for it when they offered a half price special. I had to use a different email for my username and create another password. I still have the IPVanish app on my fire tv apps. Do I need to uninstall that and reinstall the app to use my new email and password to restart my IPVanish for it to work?

    • Troy April 7, 2018 at 2:34 pm - Reply

      Hi Phyllis, no you don’t need to reinstall. Just put in your new username and password into the app.

  43. Laura M Duffy White March 31, 2018 at 3:08 pm - Reply

    Hi Troy, I installed IPVanish on my fire TV and now I cannot watch a Prime Movie without turning off the IPVanish. Any suggestions of how to fix this other than turning it on and off?

    • Troy April 2, 2018 at 9:04 am - Reply

      Laura, most paid services are now blocking VPN apps. Unfortunately, this is just something you need to do to use those services.

      • Laura M Duffy White April 2, 2018 at 2:15 pm - Reply

        Thanks, Troy. I appreciate your help.

  44. Joe Emma March 29, 2018 at 1:42 pm - Reply

    I have installed the Ipvanish vpn, but most of the time does not work on opening Italian geo blocked site (Rai on demand)
    I have uninstalled and reinstalled the vpn many times, still not working.
    I have the vpn installed in my PC, Iphone and on my tv with kodi and all have the same result.
    Please help me fixing this problem
    Thank you

    • Troy March 29, 2018 at 2:50 pm - Reply

      Hi Joe, please contact IPVanish customer support via info above.

  45. Monnica March 29, 2018 at 12:43 pm - Reply

    Hi Troy!! How can I install IPVanish on my Mac? Do they have those instructions on their website or do you? Thanks SO much Troy! Your rock! -Monnica PS I’ve already installed on my Amazon Fire TV

    • Troy March 29, 2018 at 2:54 pm - Reply

      Hello Monnica, you can go to IPVanish Download page and download/install the Mac app from there. Sorry, I don’t have a Mac. Thanks for nice comment.

  46. Melodie Scott March 28, 2018 at 2:12 pm - Reply

    WE are on a line of sight internet service as we live in a rural area. We can have up to 25mbp. That said we routinely have buffering already. It’s been worse in the last month I like the idea of a VPN but I can’t have it slow is down any more than we already experience Before we sign up I am hoping you can advise us one of my questions is if we use 2 fire sticks simultaneously, will it slows speeds more than just one at a time? Another is you mentioned there are multiple choices of signals to hook up to ifnone doesn’t work
    I also want to mention that we live in Ontario Canada

    Hoping you can advise as I do thing having a VPN is a good idea

    • Troy March 29, 2018 at 3:14 pm - Reply

      Hello Melodie, yes if you are using more than one device, they will both suck up that 25 Mbps bandwith.

  47. Ryan riedlinger March 27, 2018 at 5:16 pm - Reply

    do I have to delete and reinstall to update ipvanish to the current version?

    • Troy March 28, 2018 at 12:06 pm - Reply

      Hi Ryan, no that is the nice thing about them having a Fire TV/Firestick version as it auto-updates through Amazon App Store when update available.

  48. Pricila March 27, 2018 at 3:27 pm - Reply

    Hi Troy,
    I recently purchased IPvanish and installed on a few devices. My first concern is that when IPvanish is on, I am unable to connect to Firestick using the remote downloaded on my phone (I’ve misplaced the original remote). 2nd is I did a speedtest on connection speed and noticed having IPvanish on slows my speed down to less than half. I have Cox 300 and download speeds are averaging around 100 with IPvanish on.

    Any advice? Thanks.

    • Troy March 28, 2018 at 12:09 pm - Reply

      Hello Pricila, VPN will always slow down connection. If you are still getting 100 Mbps that is still overkill and won’t do anything for you. Even if you only got 20 to 30 Mbps, you wouldn’t notice any improved difference. Don’t worry about the speed. I explain all of that here – Your phone remote doesn’t work due to the fact that your IP address has changed. I do not have a way of fixing that problem other than using the original remote.

      • Gordon Strother April 15, 2018 at 2:47 pm - Reply

        I performed the same test, as you. My provider’s top speed is 16.8 megs. With IPV it is less than half 3.9-6 Mbps. I believe my provider is choking me out. Not paranoia if it is really happening. Complained and complained, and once mentioned, I am a streamer.

  49. Nicholas Guadagno March 26, 2018 at 3:50 pm - Reply

    how do i retrieve my username and password for Ip vanish?

  50. Marilyn Ashley March 26, 2018 at 9:25 am - Reply

    Will this solve the kodi not streaming problem

    • Troy March 28, 2018 at 12:42 pm - Reply

      Hello Marilyn, it might if your Internet provider is blocking access to whatever you are trying to stream with.

  51. Larry March 25, 2018 at 5:21 pm - Reply

    I see that the vpn can only be used on 5 systems. Can you only connect from 5 or can you only install on 5. I disconnected from an android box and now want to connect on Fire TV

    • Troy March 26, 2018 at 9:28 am - Reply

      Hi Larry, you can install the app on as many devices as you would like but only use it on five at the same time.

  52. David March 25, 2018 at 11:42 am - Reply

    How can I verify that my streaming is actually going through ipvanish?
    I checked my network before and after I connect to ipvanish and the network info is the same.
    I don’t see an ipvanish connection offered in my network

    • Troy March 26, 2018 at 9:50 am - Reply

      Hi David, the reason why your network info appears the same is because you have two ip addresses. One is your internal ip address for your local network that your router assigns to every device within your home. That number will never change. The IP address that changes is your public-facing ip address which is what IPVanish changes. You can test if VPN is working by opening browser on Fire TV and going to once you have connected to VPN app.

  53. Ismael Montes March 24, 2018 at 12:03 pm - Reply

    It is working now. Thanks.

  54. Jennifer March 23, 2018 at 7:40 pm - Reply

    This may be a dumb question, but how exactly does one use IPVanish? Is it enough to install it and sign in?

    • Troy March 24, 2018 at 9:49 am - Reply

      Hi Jennifer, watch the video above. I go through everything.

  55. Bernie March 22, 2018 at 5:12 pm - Reply

    Hi Troy how are you I am trying to use IPVANISHVPN what I want to know is if I set on my iPhone can I still put on my fire stick it says you can use it on 5 devices

    • Troy March 22, 2018 at 5:22 pm - Reply

      Hello Bernie, yes you are correct. You can use on up to 5 devices at the same time with one VPN account.

  56. Tommy Craig March 22, 2018 at 4:01 pm - Reply

    IPVanish is a speed killer. My speed went from 80 Mbps to 18 Mbps. I tested it on 2 firestick and on my smart TV. While using IPVanish may block my IP address if the speed reduction is such that I can’t stream movies what good is it? I might add I followed the suggestions from customer service. Troy, when is the last time you used this service?

    • Troy March 22, 2018 at 5:26 pm - Reply

      Tommy, what are you trying to stream? 18 should be plenty of speed for HD content. I get the same speed as you and everything works the way it should. If you are trying to stream 4K content, you need to upgrade to a more powerful device if you want to run VPN at the same time. All VPNs will reduce speed but you only need 7 to 10 for HD content. See my post here about different devices and how they work with VPN –

  57. Kay springer March 19, 2018 at 3:12 pm - Reply

    Hello! My terrarium tv app kept not loading, on my firestick, it would get stuck “thinking “. I deleted the downloader app, and now it won’t download the downloader app. Also, my girlfriend has the fire stick as well, and hers allowed her to have a terrarium tv app on her home page, mine wouldn’t let me do thst, only allowed downloader app. Please help!

    • Troy March 19, 2018 at 7:42 pm - Reply

      Kay, you can add the app shortcut to your home screen. I show how to do this in the video. Sounds like a network or Internet problem on your end for the other issue. Try restarting your router and device then re-install Downloader.

  58. Dave March 17, 2018 at 2:29 am - Reply

    How do I install Ipvanish update on fire stick

    • Troy March 17, 2018 at 9:44 am - Reply

      Dave, the update should automatically install for the VPN on your Firestick. If not, go into Settings / Notifications and maybe you can approve the update if asking within that area. As of today, I am on version and that is the latest. If you still don’t have it, you can uninstall the VPN app and then reinstall through Amazon app store.

  59. robert medley March 16, 2018 at 12:50 pm - Reply

    hi troy cant find vanish in game and apps

    • Troy March 16, 2018 at 5:00 pm - Reply

      Hi Robert, go to search icon and then search for IPVanish. I just checked and it is there. If you still don’t see it, make sure that your Fire TV is updated with latest firmware in Settings / Device / About and then click Check for System Update. IF there is an update, go ahead and update.

  60. John Phillips March 14, 2018 at 10:25 pm - Reply

    Try: I bought a cat7 cable and a UGREEN Ethernet Adapter. I have since received information that this adapter may limit the speed if used with a vpn. Can you coment on this?

  61. Keith Tsylor March 9, 2018 at 8:43 am - Reply

    Hi Troy. On my fire TV. On ipvanish when press the connect button the connecting status is stuck on Assigning IP . Have you any tips . Keith

    • Troy March 9, 2018 at 2:01 pm - Reply

      Hi Keith, try restarting your Fire TV and if that doesn’t work, do the same with your router. Finally, if neither of those work, uninstall IPVanish and reinstall the app.

  62. Bill P March 9, 2018 at 2:43 am - Reply

    March 9, 2018 Thanks much to Troypoint, and to IPVanish for having the smarts to provide a customized app for the Amazon FireTV. Installation went smoothly. This web site was far easier to follow than some others, which gave me a headache. —Bill

  63. Paul Catinella March 8, 2018 at 5:59 pm - Reply

    I just went into ipvanish today to update my credit card info and noticed that it states ipvanish does not work on fire sticks or Fire TV first editions which is the type of firestick I have been using and has not been a problem until lately the fire stick will acknowledge and tell me it’s not allowed?? Do you know about this? Do I need to upgrade to a newer version of fire stick? It also states that should be the fire stick with Alexa? Please advise!!

    • Troy March 9, 2018 at 2:05 pm - Reply

      Paul, are you 100% sure that you are using a 1st Generation Firestick? Usually the app won’t even run on those older devices or it is so slow that nothing will stream when it is active.

  64. Rosetta Latson March 7, 2018 at 7:42 pm - Reply

    Ipvanish doesn’t work on 1st generation Firestick. Is there a VPN out that does work with 1st generation firestick?

    • Troy March 9, 2018 at 2:21 pm - Reply

      Hello Rosetta, unfortunately no. The 1st Gen Stick is not powerful enough to run a VPN application in the background and perform the other tasks as well.

  65. Kath Robinson February 26, 2018 at 12:16 pm - Reply

    What am i doing wrong, i can never find questions i have asked for help with.

    last night i took advantage of the 2 year Ipvanishvpn and installed it no problem on my Smart Android tv, i have a question but not sure if you can help or if i need to contact the support team.

    I followed your video tutorial as i always do but the items top left hand side that you mentioned aren’t showing on mine, all i can see is the Connect, City etc. Do you have any idea what the problem could be. Thanks for all the great video tutorials that you do. Kath

  66. Kath Robinson February 26, 2018 at 9:21 am - Reply

    Hi Troy, I took advantage of the vpn offer for the 2 years, one question i have and i don’t know if you can help or customer services. I installed IPVanishVPN last night on my smart android TV following your video tutorial, the items you refer to at the top left of the IPVanishVPN screen does not show up on mine, can you shed any light on the problem please. Thanks. Kath

  67. Michael February 25, 2018 at 10:38 am - Reply

    After taking advantage of your VPN offer with IP Vanish, my real Debrid no longer seems to work. When I Searched for the issue online there were so many hits on “real Debrid does not work with IP Vanish” I thought I had searched for Star Wars or Elvis.
    Do you have a fix, take, or suggestions on this issue?
    Thanks as always for your great website

    • Troy February 27, 2018 at 10:56 am - Reply

      Hello Michael, IPVanish works fine for me with IPVanish. You need to make sure that when you authorize Real-Debrid in whichever app you are using that VPN is turned off. Once the authorization has taken place, you can go ahead and re-connect VPN.

  68. Richard February 23, 2018 at 7:58 pm - Reply

    Will the VPN work to get mma ppv and other live sports feom sports devil or other ports add-ons. Do i need to change the VPN to a different country. And if so how do you switch countries?

    • Troy February 24, 2018 at 10:26 am - Reply

      Richard, if your ISP is blocking the addon from working, yet the VPN will fix that problem. No, you shouldn’t need to switch countries. You can switch on the main screen of IPVanish where the countries appear.

  69. Eddy February 23, 2018 at 6:54 pm - Reply

    When I click on your link or try to enter the website manually for IPVanish, it never loads. Is it possible my internet provider is blocking the page intentionally?

    • Troy February 24, 2018 at 10:27 am - Reply

      Hello Eddy, try on a different device. You may have a virus on your computer.

  70. Juan FS February 15, 2018 at 10:43 pm - Reply

    Quick question Troy. The IPVanish app is running on my fire tv and see that it shows the IP address has changed. However, when I go to Device->About->Network, my IP address has NOT changed and still shows the network assigned IP address. Is this expected?

    • Troy February 15, 2018 at 11:18 pm - Reply

      Hello Juan, you are looking at your internal IP address which your router assigns to the various devices connected to your network. The VPN will change your outside IP address that your Internet Service provider assigns to your Internet connection.

  71. Jennifer Stinson February 15, 2018 at 11:19 am - Reply

    Hi Troy. Can I run this service on multiple devices or is it just one VPN per device? thanks!

    • Troy February 15, 2018 at 11:21 pm - Reply

      Hi Jennifer, you can run IPVanish on five devices simultaneously with one account.

  72. Lodge February 9, 2018 at 12:01 pm - Reply

    Can I connect to a server outside my country?

    • Troy February 9, 2018 at 6:13 pm - Reply

      Hello Lodge. Yes, you can connect to a VPN server on the Fire TV or Firestick outside your country.

  73. Kristi February 7, 2018 at 12:51 pm - Reply

    I installed ipvanish on my fire stick, now my Hulu is saying my zip code and ip address has changed. This is going to change my local live channels .Is there any way around this?

    • Troy February 9, 2018 at 6:25 pm - Reply

      Hi Kristi, when using Hulu, deactivate your VPN.

  74. Jay February 4, 2018 at 5:32 pm - Reply

    IPVanish requires a credit card to sign up now? Kind if defeats the purpose of a free vpn doesn’t it?

    • Troy February 5, 2018 at 1:34 pm - Reply

      Jay, I never said this was a free VPN. In fact, I wouldn’t trust any of those free VPNs as they are making their money somewhere and I would guess they are selling your data.

  75. Bdub January 16, 2018 at 6:57 pm - Reply

    Troy, I have a 2nd gen fire tv. Have installed IPVanish on it and have been unable to get it to connect. I followed your guide exactly. I sent emails to their support with not much help and have thus given up. I don’t think its a router issue or IPS issue as my phone will connect just fine through my wireless. Even when the only thing on my wifi is the fire tv it still won’t connect to IPVanish. I tried different protocols as that was required on my laptop, but no win on the fire tv. Any ideas?

    Thakns for all the info and discounts.

    • Troy January 17, 2018 at 10:28 am - Reply

      Hello Bdub, within settings have you tried changing connection type from UDP to TCP?

      • Paula February 18, 2018 at 3:48 pm - Reply

        Never mind. Turns out I never finished activating my IPVanish account! Thanks anyways!

  76. danny January 8, 2018 at 9:50 pm - Reply

    the stick is less than two feet from the router. running the speed test on the stick, i get 60.9 download, 37 pings, 3.7 upload. those seem low. oh, and i now have ipvanish, but those numbers are with it off.

    • Troy January 9, 2018 at 8:21 am - Reply

      Danny, 60.9 is good for the Fire TV Stick. All you need is 7 to 10 to stream HD content.

  77. danny January 7, 2018 at 11:16 pm - Reply

    hi and thanks for all the tutorials. very helpful. my question is that i get buffering on terranium and settv, but not on hulu or netflix. im using a 2nd gen firestick and have really good speeds on my wifi test. quick internet on everything but these two. any thing to try or is it just how it is??? as of now, i do not have ipvanish. nor do i use kodi very often, its just too much to keep updated. im also running it on the 5Ghz. And also, would ipvanish help

    • Troy January 8, 2018 at 1:45 pm - Reply

      Danny, how far is the Fire TV Stick from the router? Maybe not a good connection and not strong Internet connection due to that?

  78. Jess W January 4, 2018 at 1:57 pm - Reply

    Hi troy, is there any VPN service you can install on the most recent Amazon Firestick that is free?

    • Troy January 8, 2018 at 1:56 pm - Reply

      Hi Jess, I would never recommend using a free VPN as they are making their money somewhere and probably has to do with selling your data to 3rd parties. Plus, the free VPN download speeds are awful.

  79. Brian January 3, 2018 at 4:05 pm - Reply

    Hello, I have Kodi + Covenant on my firestick and just out IPVanish on too, do I need to do anything in Kodi or covenant or will the vpn go into effect automatically when using them. Thanks.

    • Troy January 8, 2018 at 2:01 pm - Reply

      Hello Brian, once you activate the VPN, it protects all apps on your Fire TV or Fire TV Stick.

  80. Janet Grogan January 2, 2018 at 9:36 am - Reply

    Hi Troy. I purchased the IPVanish on 12/30/17. Installed on my 2 fire sticks, 1 firebox and 1 computer. Worked great on Netflix etc the next day. On 1/1/18 Netflix pops up that I have a proxy blocking the stream. I have to disconnect from IPVanish in order to watch. Is there something for me to do or did I just waste money on the IPVanish?

    • Troy January 3, 2018 at 11:25 am - Reply

      Hi Janet, many of the paid services such as Netflix are now blocking VPNs. Just disconnect prior to using those services. You shouldn’t be concerned about using a VPN when using services that you pay for such as this.

  81. Tom Bradford December 29, 2017 at 11:00 am - Reply

    Hi Troy, Thanks for this site and all the great info. My question, I have a 1st generation Fire TV (not the stick), will this device support VPN? You mention it will not work on the 1st generation Fire TV stick, are you refering to both the Fire TV and the stick?


    • Troy December 30, 2017 at 10:16 am - Reply

      Hi Tom, yes VPN works great on 1st Generation Fire TV (not stick). I have two of them myself and they are still working great with VPN.

  82. Peter December 28, 2017 at 5:20 pm - Reply

    Peter UK
    Hi Troy can I install Ipvanish onto Samsung Tab A

    • Troy December 29, 2017 at 8:31 am - Reply

      Hi Peter, yes install IPVanish through Google Play Store.

  83. Al Lovett December 27, 2017 at 6:22 pm - Reply

    I just purchased this and am very pleased. Thank you for letting us know about this fantastic deal,

    • Troy December 30, 2017 at 10:43 am - Reply

      You are welcome, Al. Thanks for comment.

  84. Scott Brown December 27, 2017 at 2:56 pm - Reply

    Ok. So I have a couple junk routers and I need to purchase one. I saw on Vanish that they sell some preloaded with their vpn. Is that a good way to go? Anybody ever purchase router preloaded with vanish vpn? Seems like a quick and wasy way to go.

    • Troy December 27, 2017 at 3:37 pm - Reply

      Hi Scott, yes purchasing a router already configured will save you the headache of installing on router. I just got the Asus AC3100 and will be doing tutorial next week on how to install IPVanish onto that. It appears that I won’t need to install the DD-WRT firmware which is great. More coming next week on that.

      • souljahscott December 31, 2017 at 10:04 am - Reply

        Hey Happy New Year. So if I purchase a router pre-installed with IPVanish is it literally plug in ready? I noticed that they wanted account info to continue with purchasing

        • Troy January 1, 2018 at 10:03 am - Reply

          Yes, it should be. They will input the credentials for you into the router.

  85. mike hinden (@mrhinden) December 26, 2017 at 11:46 am - Reply

    couple of questions I am thinking of subscribing to ipvanish. 1. if I install on my firestick, if I activate it on the firestick as described above will it automatically be active when entering the Kodi app. 2. I am based in the UK, for speed purposes should I use choose a VPN connection close to the UK – France, Netherlands, Germany etc. or is proximity to actual location not relevant

    • Troy December 27, 2017 at 11:27 am - Reply

      Hello Mike, yes once activated on the device, it protects everything on that specific device (including Kodi). Yes, I would suggest using server close to your location.

  86. Vrajesh Shah December 24, 2017 at 2:15 pm - Reply

    Hi I’ve got the firestick 2nd generation. Without ipvanish I get 45mb with up vanish vpn I get 16mb. I am connecting to my own country. I try the same test on my andriod I get almost the same speeds on and off vpn. Is there a vpn limit on the firestick? Also my firestick is connect3d via a network cable into a homeplug.

    Any ideas?


    • Troy December 24, 2017 at 3:01 pm - Reply

      Hello Vrajesh, you will always see a decrease in speed when running a VPN on any device. I get approximately 20 down speed on mine which is plenty. It is suggested that you have at least 7 to 10 so 16 should work fine for you. Also, make sure you use the speed improvement video as well.

  87. Richard Byler December 22, 2017 at 5:37 am - Reply

    I have a first generation fire stick. I connect to vpn manually and it shows connected although you said it would not work.

    • Troy December 22, 2017 at 10:19 am - Reply

      Hi Richard, now open a browser on your First Gen Fire TV Stick and go to It will show your original IP address which indicates it is not working properly. Also, even if it would work, you won’t get a good enough download speed to stream anything due to small processor (not enough power).

  88. Lillian Martinez December 21, 2017 at 5:22 pm - Reply

    Hi. How do I get the vpn number

    • Troy December 22, 2017 at 10:24 am - Reply

      Hi Lillian, what do you mean by VPN number?

  89. Abel Coronado December 18, 2017 at 2:00 pm - Reply

    Does IPVanish VPN work on first generation fire stick. I installed it but don’t know if its working , I did login to my IPvanish account on firestick

    • Troy December 20, 2017 at 2:26 pm - Reply

      Hello Abel, no as the article states above, it does not work on 1st Gen device as it isn’t powerful enough to run a VPN.

  90. iic December 16, 2017 at 10:40 pm - Reply

    Hi – There’s no link for the speedtest app. I just used the one on my firestick apps. Does it work the same?

  91. Gordon R Bowes December 8, 2017 at 12:47 pm - Reply

    IPVanish seems to be leaking location info. Amazon and Netflix now know when I’m connecting from outside the US. This is recent as it used to work fine. Are there settings I should make to prevent leakage?

    • Troy December 11, 2017 at 10:03 am - Reply

      Gordon, these paid services are not able to detect whether you are on a VPN or not, it doesn’t have anything to do with leakage. I suggest trying to connect from other servers.

      • Bobby Black December 21, 2017 at 8:34 pm - Reply

        I have a problem with Amazon Fire TV It seems as though whenever I connect to my VPN Amazon knows it and will not let me play their videos. I cut out the VPN and everything from Amazon works perfect. Sometimes I get error messages that says Amazon Will Not Open Web Pages. What frustrates me more is that it never use to work this way. I’ve been through it with IPVanish a few times and they say to change servers. The problem persist no matter what server I use. Has anyone else experienced this?

        • Troy December 22, 2017 at 10:23 am - Reply

          Hi Bobby, many paid services such as Prime and Netflix are blocking VPNs. I would suggest just disconnecting VPN when using these.

  92. Jennifer Goucher December 1, 2017 at 9:01 pm - Reply

    I installed the IP Vanish on my firestick and now all I keep getting is a connection error. Did I miss something in the set up?

  93. Bret November 29, 2017 at 6:09 am - Reply

    Where is the link in the video for Speedtest? Or the tutorial for installing it?

    • PT November 29, 2017 at 1:00 pm - Reply

      I found my SpeedTest in the Amazon App Store and it installed just by sending it to my FireTV Stick. I have since found a better (and quicker) access to it within the Merlin Wizard.

      • Beni December 2, 2017 at 7:27 pm - Reply

        Where is the Merlin Wizard? How do I find/use it?

  94. Stacey November 25, 2017 at 3:44 pm - Reply

    I’m having the best with SET TV. I spoke to their customer and service depuis and when using a VPN it messes up the IP address and you can’t use SET on more than one device and once you turn your device off SET customers server has to reset all the login codes. Any idea how to get this to work bc I can’t even use the VPN with Terrarium and turn the VPN off and use SET.

  95. Don November 25, 2017 at 7:16 am - Reply

    I have a IP Vanish account & see the cyber week deal for $2.87/month. I don’t see a way to extend current subscription. I sent a mail to them & they told replies: I’m sorry but I’m afraid, the discount is not available for your account. As much as I want to help you get this deal since you are already too far along in your current plan, we can’t apply the discount. Any ideas how I can get this deal? Maybe cancel current subscription & sign up again?

  96. yackodot November 24, 2017 at 4:37 pm - Reply

    Two days ago purchase a year plan ..: but had to turn off and getting ready to cancel service … speed even after manual selection went from 103 mbps to 32 mbps … now that I shut off .. all buffering has stopped
    wanting to use it but can’t … sorry

  97. Duane November 16, 2017 at 1:53 pm - Reply

    I am using SET tv and IPVanish…..Recently there was an update to SET which no longer allows you to use IPVanish. Any work around for this

  98. Junior Lee November 15, 2017 at 10:42 pm - Reply

    I followed step by step your page and double checked the IP if is really from United States at Downloader, but I am still having a problem with SERVICE AREA RESTRICTION and shows the error code: “INVALID_GEO_IP”. My amazon account is in UNITED STATES, but I can’t connect here in Brazil. I tried Miami, New York and Atlanta IPs but they don’t work. Any suggestion?

  99. Francis November 13, 2017 at 2:32 pm - Reply

    Hello i made an account with IPVANISH and did everything your video said to do and all it does is keep spinning trying to connect. i checked the icon and it shows my email there and i’m active but won’t connect

    • Francis November 13, 2017 at 3:59 pm - Reply

      Hello Troy i solved my problem as i went to IPVANISH and it said to clear data and cashe and it worked. ty for your videos they are great

  100. Ida Daigre November 12, 2017 at 6:50 pm - Reply

    Hello Troy, I have done everything exactly as your videos stated, but we get a large amount of buffering and no streams. I am so aggravated. I had live tv with Goodfellas but can’t get it to work either since the upgrade…so aggravated,,, what can I do..

    • Troy November 13, 2017 at 1:33 pm - Reply

      Follow video tutorial above on improving speed. This does work. Also, VPN works much better on devices with more power. Will stream/download faster on a Fire TV as compared to Fire TV Stick.

  101. Teresa November 11, 2017 at 7:58 pm - Reply

    Hi Troy,
    this may be a really dumb question. Do I stay connected to the IPVanish on my FireStick while I use it? I just purchased IPVanish in hopes to get better use of our FireStick. Should I uninstall the supercharge I have already installed or will it just improve the download speed automatically? I hope this makes sense…… Thanks for all your videos!

    • Troy November 13, 2017 at 1:34 pm - Reply

      Hi Teresa, yes, you keep this connected. While it is connected it is protecting your privacy for all apps that you use on the FireStick. No need to delete the Kodi build, this has nothing to do with a VPN.

  102. Brian Smith November 11, 2017 at 4:57 am - Reply

    Hi Troy, Just purchased the latest Amazon FireTV stick and I watched your video and installed KODI then I purchased a years subscription to ipvanish and installed that. The problem I have is that when I am connected through ipvanish programs that I have already watched part of in NETFLIX are not shown and when I try to watch anything at all a popup screen appears and says that there is a problem because of the VPN. When I disconnect from the VPN everything goes back to normal – the programs appear again and I can select and watch anything I want ??? Can you advise what the problem is? Have I just wasted one years subscription to ipvanish?

    • Troy November 13, 2017 at 1:35 pm - Reply

      Hi Brian, for paid services such as Netflix and Prime, just disconnect VPN prior to using them. These services are now starting to block access for all VPNs.

  103. Michele November 10, 2017 at 6:12 pm - Reply

    Hello Troy, I purchased ExpressVPN. How does that compare to IPVanish and can I download that onto my fully loaded Amazon Firestick 3

    • Troy November 10, 2017 at 7:52 pm - Reply

      Hi Michele, I have never used Express VPN.

  104. C November 10, 2017 at 7:56 am - Reply

    Is there a VPN that will work on a 1st generation fire stick?

    • Troy November 10, 2017 at 7:52 pm - Reply

      Hello, no it is not powerful enough.

  105. PT November 8, 2017 at 2:18 pm - Reply

    Troy – I know this is way off topic but I did not see anywhere else to ask. Any help in setting up FTVStick 3’s for holiday gift giving?

    • Troy November 9, 2017 at 8:48 pm - Reply

      You can follow all of the tutorials on this site and they will also work for Fire TV 3. My Supercharge Guide is a good way to quickly load all of the best add-ons at once.

      • PT November 9, 2017 at 8:59 pm - Reply

        Thanx troy – I will re-visit the guide. I don’t even know how to work with the FTV3 without using my Amazon account in initial setup. I have the backup of my FTV2 system on a thumb drive ( I used the post on here somewhere to order parts so I can add multiple USB ports to it) so I was hoping once I get through the initial setup I can just restore the backup on all the FTV3’s as gifts.

  106. Norm boland November 5, 2017 at 7:40 pm - Reply

    Troy, I am using a vpn. Trying to watch shows they keep skipping ahead and buffering. Tried restarting my router, tried ares wizard. Still buffering. Any ideas?

    • Troy November 9, 2017 at 8:48 pm - Reply

      Hi Norm, try using my video above on how to improve VPN speeds. This method helps a lot.

  107. Kevin November 5, 2017 at 5:18 pm - Reply

    Since installing IPVanish, I am constantly being prompted my network is unsecure and I should launch IPVanish. However, Netflix doesn’t work with IPVanish active.
    How can I get this to stop???

    • Troy November 9, 2017 at 8:49 pm - Reply

      Netflix has started blocking VPN services. Just disconnect VPN when using these types of services.

  108. Paul November 4, 2017 at 5:53 am - Reply

    hi. I have followed your guide to instal a VPN and installed PUREVpn on my fire tv but after connecting to USA Fire TV says home is not available. It also says wifi is not connected. However they ARE connected and running fine. Can you help me please?
    Note: even when I use IPVanish the same occurs.

    • Troy November 5, 2017 at 9:45 am - Reply

      Hi Paul, try restarting your router. Unplug it, let it sit for a few minutes and then plug back in. Connect VPN and see if that helps. Something not right with your network. This has nothing to do with the VPN services.

  109. neil wood November 2, 2017 at 11:51 pm - Reply

    hello troy I was wondering if you can help me get a new VPN for my fire stick or do I need a new fire stick does the new 1st generation 17.5 fire stick comes with a VPN on it?

  110. Donna October 31, 2017 at 2:11 pm - Reply

    Hi – I have several Fire TV sticks, do i need to set it up on each Fire Stick? How many can I set up with the one year subscription?

    • Troy November 5, 2017 at 9:47 am - Reply

      Hi Donna, you can use one VPN account on up to 5 devices at the same time.

  111. Dennis Richardson October 31, 2017 at 1:30 pm - Reply

    Will I need to buy vpvanish for each of my firestick/TV. Or will 1 payment and account cover all?

    • Troy November 5, 2017 at 9:47 am - Reply

      Hi Dennis, you can use one IPVanish account on up to 5 devices.

  112. Avian Tettis October 28, 2017 at 12:35 pm - Reply

    Hey troy after follow your instructions does the vpn keep running when i watch something or does i click connect every time

    • Troy October 29, 2017 at 1:01 pm - Reply

      Hello Avian, it will continue running in the background. No, you don’t need to keep connecting unless you see that it has been disconnected.

  113. betty October 25, 2017 at 1:00 pm - Reply

    troy with reading and your help, I have installed my ipvanish to my phone and both of my firesticks in get this, less than 4 minutes. I paid for nord vpn first for 2years and still cant install it on my sticks. ip vanish is the best vpn for the stick hands down. I’m happy and have turn most of my friends and co workers on to ipvanish and your tutorials. thanks again.

    • Troy October 29, 2017 at 1:02 pm - Reply

      Thanks Betty! I agree with you. I have tried over a dozen of the top providers and found IPVanish to be the best as well.

  114. Ll October 13, 2017 at 1:02 pm - Reply

    Did firestick do something to block Ipvanish? I’ve been using it for the past year or so and now all of a sudden it won’t launch anymore. I redownloaded and when I click on it, it just flashes black and then takes me back to the firestick home screen.

    • Troy October 14, 2017 at 10:06 am - Reply

      Hello, no it is working fine on my end with no other complaints. Reach out to them at [email protected] and put TROYPOINT in subject line for faster support. Did you completely uninstall it before “re-downloading”? That is what I suggest.

  115. Damian Tejera October 7, 2017 at 8:56 pm - Reply

    Hi , Troy I purchased Ipvanish and went to install per your video and I get a message search did not match any videos or apps , I have a fire stick as I checked the model number , Thank you

    • Vicky Salinas October 7, 2017 at 9:37 pm - Reply

      Same here. I’m waiting for response also.

    • Troy October 8, 2017 at 1:52 pm - Reply

      Hey Guys, IPVanish is showing up when I search for it. Where do you reside? Wondering if they have some sort of service restriction on this.

  116. Boyd Crowder October 7, 2017 at 2:03 pm - Reply

    OK so the biggest pain for cordcutters is a DVR that will record anything you may stream… I got OTA DVR, as there are many to choose from… I want to DVR my Fire TV any app…

    Is there a box that will take in a HDMI (from Fire tv) and either pass thru to the TV or record to either internal or external HDD??… Like Tablo/Tivo on HDMI and not just OTA antenna(Tablo) or cable (coax TIVO)…

  117. Corey October 7, 2017 at 1:49 pm - Reply

    Just paid $77 for the ipvanish service but kodi firestick does NOT offer ipvanish app like your screen shots show. I type in “ipvanish” and even “ipvanish vpn” under search on the firestick itself (not inside kodi) and it returns NO results. It offers me the opportunity to search for in other apps (amazon music & youtube) which yields no results either.
    I have a gen2 firestick, I factory reset and re-installed kodi v. 17.4 kyrpton and followed your instructions for the Ares/Covenant setup. All that is fine except being able to use my vpn service that I just bought, as I cannot find this so called “ipvanish” THING you speak of within the firestick whatsoever.

    • Boyd Crowder October 7, 2017 at 1:58 pm - Reply

      use downloader to get ipvanish for your firestick… ipvanish and Amazon fire are not partners… but the firestick can run the apk…

  118. Randy October 6, 2017 at 9:08 am - Reply

    Hi Troy, I held off, as you suggested last month on purchasing the fire box. Now, the new Fire TV Box with Alexa Voice remote will be available Oct 25th on Amazon. They aren’t calling it a Fire TV 3 but seems to be the latest model. I am going to pre-order one after your reply. I have a 1st gen stick and would like to have a VPN. When checking daily for the new box, I happened to run across a little thing called H96 Pro. Have you fiddled with one? Lots of stuff for a stick. I am thinking about ordering it also, with a air mouse, and playing around with it as my TV has several HDMI connectors. I appreciate you sharing all your knowledge and expertise with us.

  119. Gilberto Ramirez October 3, 2017 at 10:45 pm - Reply

    Troy, I just wanted to thank you for the great job you do with getting us up and running with Kody and Fire TV. I have been using your tutorials and have been very useful.
    Just wanted to let you know that I had purchased a VPN service called “VPN Unlimited “. They had a deal of $49.99 for a lifetime subscription which I couldn’ pass. They have the app to install on Fire TV which works just fine, it may not be as rich as the one you advertise but is good enough for the price. Very easy to install.

  120. Dayna Southard October 3, 2017 at 11:41 am - Reply

    I just installed on my fire tv do I need to do anything else?

    • Troy October 4, 2017 at 9:23 am - Reply

      Hi Dayna, please watch the video above. You must connect the service.

  121. dw923 October 2, 2017 at 8:37 pm - Reply

    Troy, I really enjoy your site. Its a fantastic source of information, that being said in doing some heavy research into VPNs I ran across a number of things that concerned me: 1) Even though VPN providers have a no log policy, how do we know this to be the absolute truth ? 2) ISPs obviously can sell our data, but how do we know that VPNs won’t do the same ? Its theoretically possible they themselves could be selling our data or even handing it over to the government. I guess my issue is simply a matter of trust. I like the idea of using a VPN to protect my privacy, but with no real way to verify their policies and procedure I am left questioning the value.

    • Troy October 2, 2017 at 10:24 pm - Reply

      Hello, I would say that this is true for the free VPNs but not the services that you pay money for. If this were the case, I think word would get out publicly through social media, web reviews, etc. All it would take is for someone to get a letter from their ISP when being connected to the VPN and their business is done. I have never received one of these letters from my provider since using IPVanish. Plus, I trust reputable magazines such as PC Magazine and others who vouch for them.

      • dw923 October 3, 2017 at 1:13 pm - Reply

        Troy, thank you. You made some very good points.

  122. Bill Blackden September 27, 2017 at 7:16 pm - Reply

    Troy, I just purchased ipvanish and set up my account. I opened Kodi on my firestick. I type in ipvanish and hit select it says no results. What do I need to do?

    • Troy September 30, 2017 at 7:41 am - Reply

      Hi Bill, please watch the video again. We don’t use Kodi to install this. You need to install it through the Amazon App Store.

  123. Eoin Naughton September 26, 2017 at 4:46 pm - Reply

    Hi Troy, I’ve just bought ipvanish subscription but my Internet speed is slower connected through vpn than when i don’t connect. I’ve tried connecting through other servers and it’s still slower. Any ideas on whether i need to do something else?

    • Troy September 30, 2017 at 7:43 am - Reply

      Hello Eoin, watch the video above on how to improve VPN speeds. You will always see a decrease in speed but keep in mind that all you need is 7 to 10 Mbps for HD content. Anything more than that is overkill as most media serves won’t download much faster than that anyway due to network congestion.

  124. Jescee September 24, 2017 at 5:57 pm - Reply

    Ok I got ipvanish bc i thought it would help with the “stream not available” error whenever I try to watch a tv show on fire stick. But it’s not. What gives? Seems like I just purchased this for no reason. 🙁

    • Megan Johnson September 29, 2017 at 8:37 pm - Reply

      I am with you Jescee. I did the same thing and it has done no good whatsoever even after purchasing the subscription just like you did. The only thing I have found is that if it is a first generation fire TV stick, which is exactly what I have, an update cannot be done for that specific stick only. And therefore we can’t update the IPV to it. Why not? Simply because it does not have enough storage and power basically, to handle that. I’m hoping that will change soon or I guess I’ll have to get a new fire stick! That’s all I know ! ??

      • Troy September 30, 2017 at 7:44 am - Reply

        Hi Megan, the 1st generation’s processor isn’t powerful enough to run a VPN in the background. Nothing will ever change that.

  125. Ekesha Guillory September 24, 2017 at 12:36 am - Reply

    I installed it and can connect in LA. BUT when I go to the home screen to open an app (HULU) it still says that I’m in an Unavailable location. I’m in S. Korea! HELP! I’m going INSANE!

    • Troy September 30, 2017 at 7:44 am - Reply

      Paid services such as Hulu and Netflix are starting to block VPNs. For those paid services, just disconnect prior to watching.

  126. Robin Beckwith September 21, 2017 at 2:42 am - Reply

    Hey, I’ve installed ipvanish and bought a sub, I connected on my fire tv but connection failed and then my fire tv failed to connect or find any WiFi at all. I restarted and still the same, I had to factory reset the box and install again but haven’t used ipvanish again, any idea what’s happening? Or if I’ve done something wrong?

    • Troy September 22, 2017 at 10:37 am - Reply

      Hi Robin, this isn’t normal. Contact IPVanish at [email protected] and put TROYPOINT in subject line. Before you do that, you may want to try restarting both your Fire TV and Router. Unplug your router for a minute and then plug back in. Same thing with Fire TV.

  127. Gary Sartain September 16, 2017 at 10:57 pm - Reply

    Does Kodi work on the Fire TV Gaming Edition? I keep going through the steps on this site, but after loading, I get a little box that says that a new controller has been detected and needs to be configured and it locks up my system. I don’t know what to do. Anyone have any suggestions?

    • Troy September 20, 2017 at 9:24 am - Reply

      Hi Gary, you must configure the controller buttons within Kodi. Do you have a Fire TV remote that you can use at first so you can get into the config menu? If not, I suggest downloading the Fire TV remote app onto your phone and use that so you can get in and configure controller.

  128. Mike September 11, 2017 at 5:29 am - Reply

    Troy, living in Qatar and tried the IPVanish aand couldn’t get it to work.
    Issue was I could download the app, but could access the website to activate etc as it it is blocked in Qatar (without a VPN)
    IPVanish tried to help a lot, and were great, but were unable to resolve.
    Are they’re any others (VPN’s) you would recommend for a Firebox ? I previously had SurfEasy on my Ipad and PC and had no issues but they don’t do Firebox app.

    • Troy September 20, 2017 at 9:25 am - Reply

      Hi Mike, Sorry but I haven’t used any other service for a long time since IPVanish is working good for me.

  129. echofoxtrot September 10, 2017 at 11:57 pm - Reply

    Troy, what do you think of just putting the VPN on the router? Maybe that would be easier than putting a VPN on each device you want to protect. On the other hand, I hear that if you screw up, you can destroy the router. Please let me know your thoughts. Thanks for your great web site.

    • Jim Casy September 13, 2017 at 10:58 pm - Reply

      I’m not Troy but I can speak from personal experience. You are going to be looking at around $150 or more dollars probably for what amounts to a secondary router. I have 2 Netgear R7000 Nighthawk routers I think I spent 200 for one of them and found the other for 150. Having two fancy routers made me want to have a nicer modem (add another 80-100 dollars when you feel the same).
      One router (the VPN) is flashed with the DDWRT firmware, while the other is left as stock and used for everyday surfing. (so two wifi networks in house). I had to seek out the OpenVPN configuration on the web for my router and figure out how to apply it with very little help out there I could find (although I could probably point you to the right places now).
      Finally, when everything is done and settled and working…you will find that in order to simply change servers you actually have to “dial into” (ie. 192.168.x.x, enter user and pass) your VPN router and type in the name of the new server you wish to use, and then wait about 5 minutes and then go to something like what- is-my-ip-dot-com and make sure the new setting took. Whereas, you can do this with the simple click of a button in a few seconds on the IPVanish applications.
      Don’t get me wrong, it is cool as crap to have a router like that, but if you don’t love doing these types of projects then I don’t recommend it. And yeah, you can supposedly “brick” your router when flashing the new operating system although Troy’s video on flashing to DDWRT got me through without a hitch.
      The IPVanish VPN apps for Fire, Windows, Android etc are all excellent (these are the ones I’ve used) and they let you have up to 5 simultaneous connections, which is plenty for most people.
      FWIW, I’ve had the power switch off on my VPN router for a few weeks now and the other IPVanish applications have taken care of my needs just fine.

      • echofoxtrot September 13, 2017 at 11:05 pm - Reply

        Thank you very much, Jim, for the very thorough answer!!

        • Troy September 16, 2017 at 2:12 pm - Reply

          Great answer by Jim! Thanks Jim.

  130. echofoxtrot September 10, 2017 at 11:54 pm - Reply

    IP Vanish has disconnected itself when I thought I was logged on to it. (I would go to sign off, and saw that I had already been disconnected). I emailed their tech support about changing rate plans, but nobody ever wrote back. Other VPN providers have live chats, but not them. I’m not impressed with IP Vanish. Can you recommend someone else? Thanks.

  131. Randy September 9, 2017 at 3:20 pm - Reply

    Hi Troy, I have a 1st gen fire stick and no vpn. I updated to 17.3 awhile back and it slowed kodi way down. Still works but 0-60 went from 15 seconds to 2 minutes. I am getting ready to update and get a VPN. I have a large Panasonic plasma TV and was wondering if to buy just a 2nd gen or is there something better?

    • Troy September 10, 2017 at 7:56 am - Reply

      Hi Randy, I always suggest Fire TV Box instead of the Stick as VPN will run much faster on that. But, hold off for a couple of days to see if Amazon announces a new Fire TV 3 as they have removed the 2nd Generation Fire TV. When they did this the last time, the new one was released soon. Take care.

      • Randy September 10, 2017 at 11:09 am - Reply

        Thanks, I appreciate the reply. I will update the 1st gen to 17.4 and wait for the arrival of the new Fire TV 3. Have a nice day!

  132. Judd September 8, 2017 at 12:21 pm - Reply

    I have an old version Fire TV Stick and IPVanish installed fine. I can stream video ok but it is very slow setting up to run a video and all other Kodi actions take longer than without VPN

    • Troy September 8, 2017 at 3:56 pm - Reply

      Hi Judd, try some of these fixes –

    • Troy September 8, 2017 at 3:58 pm - Reply

      Hi Judd, the 1st Generation Fire TV Stick doesn’t work with VPN, please see paragraph #2 above.

      • Judd September 8, 2017 at 8:51 pm - Reply

        It works for me. Just slow.

        • Troy September 9, 2017 at 5:28 pm - Reply

          Hi Judd, it appears to work but if you check your IP Address with a browser, you will notice that it isn’t actually changing. Also, even if it did work, you will have the problems that you have with it being slow as it doesn’t have enough processing power to run in the background of everything else on the device.

  133. Dark Matters September 4, 2017 at 8:44 am - Reply

    hi, my kodi 17.4 on 2nd generation ftv freezes at the load up screen after connecting with ipvanish. i have tried multiple cities and servers without success. kodi starts fine after i disconnect from ipvanish. i followed your bonus video and no help. i have restarted everything and anything but still no success. any suggestions or should i cancel ipvanish as i am within 7 days

    • Troy September 6, 2017 at 12:21 pm - Reply

      I would suggest looking at your storage on your device within the Fire TV Settings. When lockups like this occur, usually it is due to overload on storage or it is a 1st Generation Fire TV Stick. If you are indeed using a 2nd Generation Firestick, I would suggest deleting some apps that are taking up space or doing a factory reset on the device.

      • Dark Matters September 6, 2017 at 12:28 pm - Reply

        Thanks Troy. I have a 2nd generation fire tv. There is 1.9 GB free space left. I have too many customized settings to do a factory reset. I think its the ipvanish. Kodi is working fine with ipvanish is not connected. It only freezes when ipvanish is connected. Weird. It has to be ipvanish. I’m going to ask them to cancel and refund. Thanks for your help though.

        • Troy September 8, 2017 at 3:57 pm - Reply

          I would suggest trying to uninstall and then reinstall the app. On a Fire TV, you should have blazing fast VPN speeds like mine in the video.

          • Dark Matters September 9, 2017 at 3:30 pm - Reply

            I did that and also installed the apk ipvanish provided to me directly. Still getting freezing issue. I requested a refund, but
            IPVanish has completely stopped responding. i have not heard from them for 4 days now. I think they are waiting until the 7 days pass and then will tell me that i cannot get a refund. I would recommend that people not subscribe to ipvanish. they have very unethical practices. I wish u would not promote this company.

            • Troy September 10, 2017 at 7:59 am - Reply

              I respectfully disagree. This has been a great VPN for me and many others on this site. If you follow my troubleshooting tip above, do the following and they will reply faster – “If you need help with something, send IPVanish an email at [email protected] and include TROYPOINT in the subject line for a quicker reply.”

  134. Eddie September 2, 2017 at 2:08 am - Reply

    Hi Troy. I’m trying to log in to ipvanish on my new firestick(2nd gen) but keeps saying ‘unknown error logging in’
    I’ve tried restarting firestick and reinstalling the app.
    Any advice?

    • Troy September 2, 2017 at 8:56 am - Reply

      Hi Eddie, are you 100% sure that you are typing in proper username and password? If yes, contact support at [email protected] with TROYPOINT in subject line for faster support.

      • Doobster September 2, 2017 at 9:02 am - Reply

        I installed it with the guide about and have tried different US servers. I opened a case with them yesterday. If there’s a delay I will email as a bove.

  135. Glenn September 1, 2017 at 11:18 pm - Reply

    Hi Troy. I’m trying to use BBC iPlayer abroad on a Fire Stick. No problem setting up IPVanish thanks to your guide, but player doesn’t work (get a message saying “something went wrong displaying this content”.

    Using iPlayer via my laptop works fine with IPVanish, so must be something to do with the Fire Stick / IPvanish set-up.

    Any ideas to fix? thanks, Glenn

    • Troy September 2, 2017 at 8:57 am - Reply

      Hi Glenn, I would try connecting to some different locations/servers and see if a different combination may help within VPN on the Fire TV Stick.

      • Glenn September 3, 2017 at 4:08 pm - Reply

        thanks Troy, only problem is that the location has to be the UK for iPlayer to work. Strange that it works fine on the PC but not Fire stick. I checked on whatismyip and even though IPVanish is running/connected on Fire Stick the IP address is still local address rather than UK IP address … so IPVanish isn’t working even though it says it is. On PC the IP address is from UK, so this is the problem. Have you sen any problems before is getting VPN working on Firestick? thanks

        • Ron carner September 9, 2017 at 5:42 pm - Reply

          I have the same problem with ipvanish and firestick gen 2. Ipvanish running but still shows local IP on what’s my IP on downloader browser. Works fine on my PC as well but doesn’t appear to be on firestick. Any ideas Troypoint?

  136. Stewart Conover September 1, 2017 at 5:44 pm - Reply

    Why does the speed drop from 95 Mbps to 12-20 Mbps when connect to IpVanish. I am in Tampa Fl and there is no Tampa city on the IpVanish server list. Closest is Atlanta or Miami. I have tried all the servers available and can’t get more than 15mbps . Any other suggestions. I have unplugged the router and fire stick(2nd generation) and no change.

    • Doobster September 1, 2017 at 7:18 pm - Reply

      I have to same issue! I can’t hardly watch anything when it’s turned on.

    • Troy September 2, 2017 at 8:58 am - Reply

      See the bonus video above, this is normal for a Fire TV Stick. Do what I do in the video above for a speed increase. Keep in mind that all you need is 7 to 10 Mbps to stream HD content.

  137. Doobster September 1, 2017 at 4:27 pm - Reply

    Does anyone else have an issue with video buffering all the time when using IPVanish? Mine buffers so bad I don’t even use it anymore.

    • Troy September 2, 2017 at 8:58 am - Reply

      Have you used the bonus video that I posted above and try using different server?

  138. SW September 1, 2017 at 1:51 pm - Reply

    Thanks Troy. Your guides have been fantastic.
    Quick question. I installed IPVanish (on my Amazon Fire TV stick) to hide my IP but also to access US based shows (I am in Canada), but that doesn’t seem to work. AMC, Bravo, etc… apps are still unavailable. Amazon Prime also doesn’t work. Any thoughts or guidance? Thanks!!

    • Troy September 2, 2017 at 8:59 am - Reply

      Some of these are starting to block VPN services. Try connecting to different servers within the United States as some of them may be off the radar of those that you listed.

  139. leif September 1, 2017 at 11:30 am - Reply

    what build do you use, troy? thanks!!

    • Troy September 2, 2017 at 9:00 am - Reply

      Hi Leif, Titanium, I show you how to setup that in my Free Supercharge Guide that you can get here –

      • leif September 2, 2017 at 9:19 am - Reply

        already done! i hope you continue to be around as our ‘guide’ to this medium!! by the speed your pages are loading, it seems word is getting around 🙂

  140. Ruby C August 30, 2017 at 11:24 am - Reply

    Hi Troy, this tutorial was extremely easy to follow, I have already watched the video but have not installed yet. I want to bring my Firestick to Japan when I travel, and still be able to access my apps from the US. I already have my Amazon account set up in the US. Should I download IPVanish onto the Firestick before or after I arrive in Japan? Once I get there, should it be as easy as plug in Firestick to TV, run IPVanish, then access applications? Appreciate the help!!

    • Troy August 31, 2017 at 9:36 am - Reply

      Hi Ruby, I have never used this service in a different country so I can’t help with advice on that. But yes, you can install this onto your device and and when you get there, it will be the same as how you connect when here. Safe travels!

  141. Amanda Adkins August 26, 2017 at 2:40 pm - Reply

    I was wondering if anyone can recommend a VPN that is free? Unfortunately I am off work for awhile due to shoulder surgery, so paying for one is not an option right now. I set up my new firestick and Kodi myself by watching MANY YouTube tutorials and reading many sites. I came across this post by trying to figure out how to upgrade my other firestick, and it is the first time I am ever seeing anything about needing this. From all of the information in your posts and the other comments here, I am realizing just how important this is. I am really wishing that the other tech people out in the cyber world would have mentioned this. Any help appreciated!!

    • Troy August 29, 2017 at 4:30 pm - Reply

      Hi Amanda, I wouldn’t trust any free VPN services as they are making there money somewhere and I would guess they are selling your data.

  142. L'Tecia August 25, 2017 at 7:07 pm - Reply

    I can no longer use my VPN. Every time I connect to IPVanish my home screen won’t load says there’s a problem with the network connection but it works perfectly fine before I connect and if I disconnect. Do you know why this is?

    • Troy August 29, 2017 at 4:31 pm - Reply

      Hi L’Tecia. I would suggest uninstalling IPVanish and then reinstalling to see if that fixes it. To uninstall go to Fire TV Settings / Applications / Manage Applications / IPVanish and then uninstall. Follow video above to install new VPN on Fire TV or Fire TV Stick.

  143. Keith August 24, 2017 at 11:40 pm - Reply

    Hi Troy, I’ve followed many of your awesome tutorials with great success. Thank you. I am having a lot of lag when using ipvanish with players klub. If I turn ipvanish off. The lag or pausing of channels in players klub goes away. I’m using Fire TV, Kodi 17.3, titanium build, & wired network. Ive reset modem & Fire TV. Any ideas?

    • Troy August 25, 2017 at 8:20 am - Reply

      Hi Keith, try choosing a different serve within IPVanish, one that is closer to you. If you have a Fire TV box, that should be way more than enough speed. I get 60 to 80 Mbps download when my box is connected to VPN.

  144. David Vardanyan August 19, 2017 at 11:45 am - Reply

    Hi Trtoy , i’v installed IP Vanish , it works but when I turn my fire stick off & turn it on again, i get the geo issue , I found the solution – uninstall & install every time , I don’t think it is correct solution , correct me if i wrong

    • Troy August 25, 2017 at 8:21 am - Reply

      David, contact IPVanish support at [email protected] and place TROYPOINT in subject line of your email for faster reply.

  145. Mike Cascella August 18, 2017 at 8:41 pm - Reply

    I set everything up and now nothing works. Kodi can’t connect to any shows neither can Netflix. I understand they might block but if it’s gonna kodi what’s the point?

    • Troy August 19, 2017 at 9:34 am - Reply

      Hi Mike, it is great for Kodi. Something not right with your system. Try restarting both your Fire TV and router. Also, if using a Stick, make sure it is a 2nd Generation device which I cover in second paragraph above. If still a problem, uninstall VPN and reinstall according to instructions above.

  146. Sierra Killeen August 16, 2017 at 6:06 pm - Reply

    I have Amazon Fire TV box and Nothing happens when I click connect.

    • Troy August 18, 2017 at 10:52 am - Reply

      Sierra, try restarting your Fire TV. Unplug from power, let it sit for a minute and then plug back in.

  147. Cary Kincaid Wagner August 15, 2017 at 11:24 am - Reply

    Live tv? I have ipvanish and kodi but why everything I have seen on add-ons and can not use live tv I’m confused

    • Troy August 18, 2017 at 10:53 am - Reply

      Cary, I am not sure what you are asking here. Can you please provide some more details? Keep in mind that you must install the proper addons to use live TV. IPVanish doesn’t provide any media.

  148. John Barksdale August 11, 2017 at 2:51 pm - Reply

    Troy, after installing IPVanish on my fire tv, I have to disconnect in order to watch any Amazon Prime movies. I get error code:invalid _ geo_lp with IPVanish connected.

    Any ideas?

    • Troy August 11, 2017 at 4:48 pm - Reply

      John, many paid services like those are starting to block VPNs. You must disconnect VPN prior to using those services.

  149. Julie AndGuillermo August 10, 2017 at 2:27 am - Reply

    Hi Troy! Just wanted to say thank you so much for helping me navigate the uncharted waters of Kodi, add ons and the VPN. You made it very simple for this newcomer to fire stick. Thanks again!

    • Troy August 11, 2017 at 4:48 pm - Reply

      You are welcome, Julie! Have fun and thanks for your comment.

  150. Ran August 9, 2017 at 11:54 pm - Reply

    I have Sling TV, and sometimes go out of state. Will a VPN help with getting my local channels while out of state? I like to watch my fav baseball team but being out of state changes my local channel lineup.

    • Troy August 11, 2017 at 4:47 pm - Reply

      Ran, not sure if Sling TV will block VPNs as some are starting to.

  151. Eric Aaron August 8, 2017 at 10:26 pm - Reply

    I use my Verizon phone as a hotspot to watch firestick. Ipvanish starts fine then after a minute the data speed slows way down and is too slow to use. Any idea why?

    • Troy August 9, 2017 at 12:33 pm - Reply

      Hi Eric. A few things could be the problem here. What is your speed on your phone that you are connecting to? Also, try connecting to different servers within IPVanish to see if that helps with your speed. For most HD streams, you only need 5 to 10 Mbps download speed.

      • Eric Aaron August 9, 2017 at 11:03 pm - Reply

        Normal speed is 20-25 megs. Was watching Netflix fine, turned on IPv and tried Dallas, Chicago, ny, Miami, 2 in Mexico and one in Canada. All showed spike of data initially then tiny wave at bottom and unable to play anything on Netflix or prime video. Ipv did show visible server change.

        • Troy August 9, 2017 at 11:11 pm - Reply

          Paid services such as Netflix and Prime are now blocking VPNs. You must disconnect from VPN when using those services. Kodi is the main app you should be concerned about for connecting VPN.

          • Eric Aaron August 10, 2017 at 7:50 am - Reply

            It was the same with kodi. On exodus the circle just spun and didn’t return any results for new movies.

            • Dan Anthony August 19, 2017 at 12:47 pm - Reply

              Try Covenant instead of Exodus

  152. Sourdough August 7, 2017 at 4:01 pm - Reply

    I use the vpn service pia…private internet access… On my Windows 10 pc. Frontier is my isp for my dsl line. My 2nd gen Fire Tv box is connected to the Frontier dsl modem/ router. Do I still need a separate vpn provider for kodi?

    • Troy August 9, 2017 at 12:34 pm - Reply

      No, as long as you have a VPN active on the Fire TV itself, that device is protected.

  153. Mimi Mc August 7, 2017 at 1:59 pm - Reply

    Troy … at step 9 do you just leave this screen as is and exit out ???

    • Troy August 7, 2017 at 3:00 pm - Reply

      Click your home button and the VPN will remain running in background. If you want to disconnect, you will need to go back into the app and click Disconnect.

      • Mimi Mc August 10, 2017 at 6:56 am - Reply

        thanks so much Troy most appreciated !!

  154. Italo DeSantis August 5, 2017 at 5:50 pm - Reply

    So I installed ipvanish on my amazon firetv. Seems to work fine, in what ismy ip it shows the new iP. When I log in to kodi using Wookie under system info it shows my “original” ip not the one generated by ipvanish

    Any thoughts?

  155. Ken K August 4, 2017 at 3:41 pm - Reply

    My Fire TV starts…immediately starts IPVanish (which does work) but is frozen on that status screen. I cannot do anything else. Can anyone tell me how to get to the home screen or at least past the status screen…can’t say frozen because I can see it’s working…until it goes to screen saver…and then nothing allows movement past the screen saver.

    • Robert Owen August 6, 2017 at 9:34 pm - Reply

      Did you ever get this problem resolved? Thanks

    • Trudi Titchen August 13, 2017 at 8:45 pm - Reply

      I am having the same problem and have tried everything and it’s still stuck on the ip vanish screen, anyone know what to do??

  156. Spawn July 31, 2017 at 9:59 pm - Reply

    do you know if i can use cyberghost vpn with this fire tv with alexa and if so how to i go about installing it

    • Troy August 1, 2017 at 9:05 am - Reply

      Hello, I have never used that app before. IPVanish is one of the few that works with remote and can be installed via app store as I show in video above.

    • LeopoldT August 2, 2017 at 7:37 am - Reply

      not sure if cyerghost has an app for it since the stick runs on amazon fire, which may be a tweaked android but it has its own store so not sure if there’s an app. but…you might still be able to use cyberghost if you can configure your vpn over a router. i made ivacy work the same way. be sure to change your location to usa too btw.

  157. Mark July 30, 2017 at 7:30 pm - Reply

    Hi Troy, I installed and connected with following the instructions on your tutorial. However, I do not see the IPVanish manager icon on the home screen of the firestick. How can I get it to display to know whether it it running, without having to go back into the app?

    • Troy August 1, 2017 at 9:06 am - Reply

      Hi Mark, hold down on home button on remote, click Apps icon, find IPVanish in the list, highlight it, click options button on remote and then move to front.

  158. Jason Torres July 28, 2017 at 8:56 pm - Reply

    IPVanish was nice but doesn’t work with Hulu and Netflix. NordVPN does work across the board. You should do a tutorial about that and how to side load their app on the Fire Stick. I’m still working out the kinks with the sideloaded app. Anyone know how to get around the touch interface issue? The app is up and loaded but I can’t login because it doesn’t click to the login portion. IPVanish was good but annoying to have to turn it off for Netflix and Hulu, so I canceled. Any assistance would be great. Also, NordVPN allows 6 devices and has 2 years for $79!

    • Troy July 29, 2017 at 10:33 am - Reply

      Hi Jason, when I tested the different VPN applications, Nord did not work with Neflix, Hulu or Prime. It all depends on what IP address you are connecting from. Same holds true for all of the VPNs. Some IP addresses are blocked and some aren’t. Main reason I like IPVanish is because it is remote control friendly and don’t need to sideload it.

  159. Doug Flach July 27, 2017 at 1:25 am - Reply

    Troy, I loaded IPVanish, however it’s still recognizing that I’m in France…..getting geographical restrictions. Do I have to do something else?

    • Troy July 27, 2017 at 9:33 am - Reply

      Hi Doug, are you using a Fire TV or Stick? If it is a Stick, are you sure it is 2nd Generation per 2nd paragraph above? Lastly, try restarting your device and router. If that doesn’t work, reach out to IPVanish support at [email protected] and put TROYPOINT in subject line for quicker reply.

  160. Gamefreak5017 July 24, 2017 at 8:21 am - Reply

    Once you have IPvanish on your fire stick, does it run in the background or do you have to open the app every time? How does that work?

    • Troy July 24, 2017 at 2:12 pm - Reply

      It runs in background just like I show in video.

      • Gamefreak5017 July 24, 2017 at 3:44 pm - Reply

        Thank you

  161. Yianni Varnavas July 24, 2017 at 8:03 am - Reply

    I am having trouble with the VPN Service regarding that other apps not allowing me to watch anything it states that i am using a vpn and i cant watch anything. i am logged in to ipvanish, my account on amazon is set to the UK and the fire TV box is set up in Cyprus. I want to be able to watch things like bbc i player and itv player and it keeps popping up with the same message each time. any help would be great, thank you.

    • Troy July 24, 2017 at 2:12 pm - Reply

      Some paid service apps such as Netflix are starting to block VPNs. I would suggest disconnecting from VPN prior to using those services.

      • Yianni Varnavas July 24, 2017 at 3:58 pm - Reply

        what about things like bbc iplayer? that was my main reason was so i could watch some british tv while in cyprus, any ideas on that one?

  162. Karen Greaves July 15, 2017 at 5:47 am - Reply

    Hi Troy, installed this today, all seems to be ok, but then when I try to get back into home, it just says I’m not logged in and sends me back to network. Should the VPN come up in my list of networks?
    Cheers Karen

  163. Jim Y July 11, 2017 at 5:54 pm - Reply

    Thank you very much for this info. I was having trouble with Terrarium, SPMC ands Kodi recently. I purchased the app and your walk through was thorough and easy to follow for this of us that aren’t super tech savvy. Much appreciated.

    • Troy July 14, 2017 at 9:20 am - Reply

      Thanks for nice comment, Jim. Many more tutorials on the way. Have fun!

  164. Virginia Arthur July 10, 2017 at 10:48 pm - Reply

    I down graded my cable to the basic service but when i go to watch the on the go apps its says my cable provider does not offer… We watch alot of discovery and velocity channels. Any way around this ?

    • Troy July 14, 2017 at 9:22 am - Reply

      Virginia, this is something that you need to contact your cable company about. If you are asking about VPN, try disconnecting that before accessing On The Go app. Some services are blocking VPN services.

  165. Christopher Sines July 10, 2017 at 1:05 pm - Reply

    Hi Troy, didn’t I see somewhere in the site you had a tutorial on how to make netgear router into a vpn? People having success with that? What’s the overall methodology behind that as opposed to IPVanish. Which i did get through your link! Thanks

    • Jim Casy July 11, 2017 at 4:05 am - Reply

      You still need IPvanish or whatever service you want to use to do this to your router. You’d also probably want 2 routers as well instead of one. The router that would be the VPN router will need to be fairly high end 150+ dollars.
      I have the IPVanish app on my Fire TV and I also have a VPN router chained to my regular router. The app is so much easier and seems a little faster. VPN router is cool, but it is not user friendly (ie you can’t just switch servers at the blink of an eye…you have to dial in and manually put in a new server and wait like 5 minutes and then check your IP and so forth). Also, Troy only shows the easiest VPN protocol on the video. If you want real encryption you’d need to get Open VPN on your router, which is a trickier process.
      Stick with the app unless you have a real need/strong desire to have your whole home running through a VPN. Also, remember your speeds are going to go down a lot.

      • Troy July 11, 2017 at 9:07 am - Reply

        Great points Jim! I couldn’t agree more.

    • Troy July 11, 2017 at 9:06 am - Reply

      Here you go, Christopher –

  166. Karen Shields Hovers July 9, 2017 at 1:11 pm - Reply

    Signed up for account. Changed settings to scramble etc… picked the city… click connect… spins for 10 seconds then go right back to connect screen. Unplugged bot router and stick and same thing. Did I just waste 26$$

    • Karen Shields Hovers July 9, 2017 at 1:37 pm - Reply

      Visible location says loading when I reboot. Do I wait for it to load before I connect??

      • Troy July 10, 2017 at 9:06 am - Reply

        Karen, contact their support at [email protected] and put TROYPOINT in subject line for quicker reply. No, you didn’t waste $26 as they have a 7-day refund policy. I am wondering if there is something else wrong with your stick as this is working fine on all of my devices. You could do a factory reset of your stick and I would bet this would fix the problem but keep in mind if you do that, everything will be erased and you will need to reinstall all of the apps that you want on the device.

  167. The Deplorable Thug July 9, 2017 at 4:35 am - Reply

    I installed IPVanish on my Firestick. I signed in but it will not connect. It shows Active on settings. It just sets and spins. Suggestions?

    • Troy July 9, 2017 at 10:52 am - Reply

      Double check per second paragraph above that you have 2nd Gen Fire TV Stick and not 1st Gen. If you do have 2nd Gen device, try restarting both the Fire TV Stick and router. Unplug both and plug back in after waiting for a minute.

  168. Pat July 7, 2017 at 7:41 pm - Reply

    I have a fire stick to use kodi and I use my personal hotspot on my phone to connect it to, do I need to open the vpn on both the firestick and my phone to stay anonymous or just have it running on the fire stick?


    • Troy July 9, 2017 at 10:53 am - Reply

      Hi Pat, whatever device you install and connect on is the device it will protect. If you want to protect your phone, install the app on your phone and connect. Same with Fire TV. You can have up to 5 devices connect at same time with one IPVanish account.

  169. Russell July 7, 2017 at 12:08 pm - Reply

    Hi Troy, a little heads up on “Remote not Working” on Firesticks. After I tried everything else on the posts it still wasn’t working. I found that some batteries have a shorter positive terminal and won’t make full connection to the terminals in the remote.. hope this help! Thank again for all you do Troy, Russell

    • Troy July 9, 2017 at 10:53 am - Reply

      Thanks for comment, Russell.

  170. Aazain July 6, 2017 at 11:37 am - Reply

    I get unknown error logging in and the the Vpn doesn’t connect. What should I do?

    • Troy July 6, 2017 at 12:58 pm - Reply

      First make sure you have 2nd Generation Stick if using Fire TV Stick. See paragraph #2 above. Second, try restarting both the device and router.

      • Aazain July 6, 2017 at 1:14 pm - Reply

        Yes I have a 2nd generation fire tv stick. Tried restarting the device and router but still same issue

        • Troy July 7, 2017 at 12:49 pm - Reply

          Try uninstalling VPN application on the Fire TV Stick and then reinstall.

          • Eddie September 2, 2017 at 1:51 am - Reply

            Hi I have this same problem, did you find away to fix it? Thanks

  171. LeeAnn Eicher July 5, 2017 at 4:05 pm - Reply

    Should I use the scramble feature of IPVANISH on my Fire box? What are pros/cons for doing so?

    • Troy July 6, 2017 at 12:58 pm - Reply

      Hello LeeAnn, it is suppose to help get around those sites/services that block VPN connections. I usually turn mine on.

  172. Jacqueline Parker July 5, 2017 at 7:20 am - Reply

    hi so ive added to my fire tv and connected, does it just run in the back ground ?
    or do i turn it on each time i use the box ?

    • Troy July 6, 2017 at 12:59 pm - Reply

      You can set it to connect automatically when device turns on if you would like. Yes, after connecting, it runs in the background.

  173. Andy Armstrong July 2, 2017 at 1:38 pm - Reply

    Hi,Troy. Can I use my spectrum/charter router for IPvavish to connect to my phones, laptop and fire stick. Thanks, Andy

    • Troy July 2, 2017 at 1:45 pm - Reply

      Hi Andy, I doubt that a router provided my your ISP would work for VPN. Here is my tutorial on installing VPN on router –

      • Andy Armstrong July 2, 2017 at 1:52 pm - Reply

        I thought I had to use a router. If I install on my phones it will work wherever Im at. Does this stop hackers also?

        • Troy July 2, 2017 at 1:58 pm - Reply

          Andy, yes, that is the beauty of this app. You don’t need to install it on the router and yes, on your phone, tablet, computer, it will keep you protected while traveling. I NEVER connect to a public wifi hotspot without turning on VPN. So many people on this site, only use it for Kodi but they should also be using it for when they travel. Thanks for comment and maybe this will help other people.

    • Troy July 2, 2017 at 1:47 pm - Reply

      Also, keep in mind that you can use one IPVanish account on up to five devices at same time. So, in your situation, just setup IPVanish VPN on your phone, laptop, and Fire TV Stick. No need to mess with router.

  174. Marion Coleman July 1, 2017 at 3:30 pm - Reply

    Hi Troy I updated my VPN and then I tried to install PULSE. When I went to add-ons and tried to install from zip file, nothing happen. I waited for the box in the right corner; and nothing. I followed the video to the letter. Everything is spelled correctly, but ares won’t download. Should I have downloaded my VPN last? Can you tell me if there’s anything else I could try? Hope you can help.

  175. Kelley Lawrence July 1, 2017 at 3:23 pm - Reply

    I have had IPVanishVPN for about 2 weeks now. Live in Tennessee. Having Lots of problems Keeping a connection!! Having to Try to change servers every couple of hours and it’s very nerve racking. Please help if u can or should I call IPVanish?
    Thanks for all u do!!

    • Troy July 1, 2017 at 7:08 pm - Reply

      Kelly, first try restarting both the Fire TV and your router. If that doesn’t do it, try uninstalling and reinstalling the app. One of those should fix the problem.

      • Kelley Lawrence July 2, 2017 at 5:23 am - Reply

        Thank you!!

        • Troy July 2, 2017 at 10:52 am - Reply

          You are welcome. Hope it worked for you.

  176. Steve Thatcher July 1, 2017 at 5:06 am - Reply

    Hi Troy back again I still can’t get ip vanish to work on a firestick all software is up to date I’m based in Manchester,I’ve set the server as london and as you can see by the attached the op address is not changing ? Do you have any ideas ?

    • Troy July 1, 2017 at 10:09 am - Reply

      Hi Steve, are you 100% positive that this is a 2nd Generation Fire TV Stick that you have? This is usually the problem when using a 1st Gen device with VPN.

      • Steve Thatcher July 1, 2017 at 10:15 am - Reply

        I’m pretty certain because it’s updated to latest software including adding Alexa ?

        • Troy July 1, 2017 at 7:08 pm - Reply

          Steve, try leaving IPVanish, go back in and see if the ip address has changed in the app. Sometimes the screen won’t refresh immediately upon connecting.

    • SsnapP July 4, 2017 at 9:16 pm - Reply

      I had issue with IP Vanish not working, emailed IPVanish and they provided me with some changes in the settings to get it working again.

  177. Trevor Absolom June 28, 2017 at 5:01 pm - Reply

    Hi Troy
    I have followed your tutorial and installed IPV on my fire stick, connected, all good.
    Opened up Kodi, i have Pulse as my platform, gone to Sports and i cannot open up a single Sky Sports link, not one, yet if i disconnect IPVanish and go back in, i can get all the streams on the sports tab.
    This kind of defeats the object, what am i doing wrong mate?

    • Troy June 28, 2017 at 5:43 pm - Reply

      Hi Trevor, try restarting your router and device as well. If still doesn’t work, reach out to IPVanish support at [email protected] and put TROYPOINT in subject for faster reply. Take care.

      • Trevor Absolom June 29, 2017 at 3:51 am - Reply

        Hi Troy, i didn’t set Kodi up via the router just yet, i run Kodi through the Virgin Media super hub, would this be the issue and do i need to set the router up sir? Many Thanks

        • Troy June 29, 2017 at 2:54 pm