kodi not working
This article will show you some of the best techniques and tips to solve the problem of Kodi Not Working.

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If you are a regular Kodi user, you have more than likely experienced Kodi not working at least a time or two.

So what does it mean when Kodi is not working? There are a few problems that could arise within the software, and many times it involves a simple fix. Some of the more common errors include:

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If you are experiencing any of the issues listed above, click the respective link for a complete guide to fixing the problem. If you still are encountering issues, use the guides below.

Important Reminder: Continual issues within Kodi may be because your ISP is blocking or throttling your service. I strongly suggest installing a VPN to mask your IP address and hide your activity.

By installing a VPN, you will no longer have to worry about Internet Service Providers monitoring your content.

CLICK HERE to learn How To Install VPN for Kodi.


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How To Fix: Kodi Not Working

Restart Kodi Device

If you are using a Fire TV or Fire TV Stick to host Kodi, the first recommendation I always give whenever an issue arises is to restart the device. This is a quick tip that often times brings magnificent results. To restart a Fire TV/Stick, follow the steps below:

1. From the main menu, select Settings

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2. Click Device

3. Click Restart

You can also Restart your Fire TV/Stick by unplugging the power cord from the back of the device, waiting 10-20 seconds, and plugging back in.

The same method can be done for an Android TV Box or Computer. Resetting your Kodi device is a simple solution that can sometimes solve any problems you are experiencing with the software. If resetting your device doesn’t solve the issues with Kodi not working, there are a few more ways to try and fix this.

Clear Kodi Cache

Clearing the cache within Kodi is a great way to speed up the software and clean the entire system. If you are experiencing lag or buffering in Kodi, this is the perfect solution to stopping it. clear cache

Clearing the cache may the best way to fix any problems you are having within Kodi.

To clear the Kodi cache, TROYPOINT recommends installing the Supreme Builds Wizard which offers numerous tools to enjoy a better Kodi experience. Use the link below to learn how to clear the cache on your Kodi device:

Clear Kodi Cache

Removing/Updating Kodi Add-Ons

Often times, when problems arise within Kodi, it may be due to the specific add-on you are using. As most Kodi users know, add-ons are constantly being shut down and restored.

If your Kodi device is full of add-ons, this may slow down down the software. Removing unused or unwanted add-ons is a great solution to fix the problem of Kodi not working.

To learn how to remove Add-Ons from your Kodi device, click the link below:

How To Uninstall Kodi Addons

Reminder: If you are trying to install a Kodi add-on and receive the following message: “Unable to connect, Couldn’t retrieve directory information.” More than likely, you have entered the URL incorrectly.

Double check the URL is spelled exactly right and retry again.

Another factor that may diminish Kodi streaming is an out of date add-on. The good news is, add-ons within Kodi can easily be updated. Follow the screenshot tutorial below to learn how to update a Kodi add-on:

How To Update Kodi Add-On

In the guide below, I am using the Deck Chair add-on. However, this method can be used for all other add-ons as well.

1. Open Kodi and scroll down to Select Add-ons

select Add-ons

2. Click the package installer button located in the upper left-hand corner of the screen Install Kodi Addon

click package installer button

3. Click My add-ons

click My add-ons

4. Click Video add-ons

click video add-ons

5. Choose your preferred add-on

choose preferred add-on

6. Click the Update Button

click update button

7. If applicable, choose the most up-to-date version

choose version

8. Wait for add-on updated message to appear

update add-on message

If this does not fix your Kodi problems, a complete update of the software may be in order.

Update Kodi

Updating Kodi is one of the most efficient ways to ensure the software is functioning properly. By doing so, you will know that the highest quality program is installed on your device and functioning to its full ability. If you are unsure of the version of Kodi installed on your device, we can easily check this.

To do so, launch Kodi and click the small Settings Tab in the upper left-hand corner, then System Information. Your Kodi Version will be shown in the bottom right corner under Version Info.

As of this article being written, the most updated and stable version of Kodi is 17.6. While Kodi 18 is available, it is still in the Alpha stage which means there are some tweaks that need fixing. To learn how to update your Kodi device, click the corresponding link located below:

How To Update Kodi on Fire TV

Update Kodi on Android TV Box

How To Update Kodi on Windows

Reset/Restore Kodi

Last but not least on the list of ways to fix Kodi not working is to reset or restore Kodi to factory settings. By doing this, you will not have to delete the entire application and re-install. Instead, it will only require a quick reset to bring Kodi back to its original state.

After resetting Kodi on your preferred device, the software will return to it’s original, clean state. Because everything has been wiped away, you will need to re-install add-ons and builds. TROYPOINT has created a list of the Best Kodi add-ons and Builds which you can view below:

Best Kodi Add-Ons

Best Kodi Builds

Many Kodi users find that resetting Kodi is the cure-all solution to nearly every Kodi problem. Because Kodi can be installed on so many devices, there are several different ways to reset it. Use the tutorial links below to learn how to reset Kodi on your corresponding device:

How To Reset Kodi on Fire TV/Stick

Reset Kodi on Android TV Box

How To Reset/Restore Kodi on Windows

Hopefully the tips above wil help you anytime you find your Kodi not working. Leave us a comment below and let us know what worked for you!

Warning! Protect Yourself With A VPN

Most cord-cutters use a VPN and rightfully so.

The free streaming applications, addons, and paid IPTV services that you use are usually hosted on insecure servers.

Without a VPN, your IP Address is being logged.

Your IP Address points back to your location and identity which compromises both your privacy and security.

Your current identifying IP Address is – When you use a VPN, your real IP address will be converted into an anonymous new one.

A VPN will provide you with an anonymous connection to the Internet.

This will prevent your Internet Service Provider, app/addon developers, government agencies, and any 3rd party from logging what you’re accessing online.

The most popular VPN among cord-cutters is IPVanish due to their blazing fast speeds and zero log policy.

Its important to use a VPN that is fast since we are streaming large HD files.  Its also crucial to find one that keeps no logs of what their subscribers access while online.

Setting up IPVanish VPN on your streaming device is simple!

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Step 1 Register for an IPVanish VPN account by clicking the link below.

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Step 2 – Hover over the search icon on your Firestick, Fire TV, or Fire TV Cube and type in “Ipvanish”

You may also find the IPVanish App in the Google Play Store for those of you who are using Android TV Boxes, phones, and tablets.

Click Search

Step 3 – Click the IPVanish VPN option that appears.

Type in Ipvanish

Step 4 – Click the IPVanish icon under Apps & Games.

Click IPVanish logo

Step 5 – Click Download.

Click Download

Step 6 – Click Open.

Click Open

Step 7 – Enter  your username and password to login.  Your username is the email that you used to register for IPVanish service with and your password is automatically generated and emailed to you.

Click Sign In

Step 8 – Click Connect button.

Click Connect

Step 9 – Click OK for Connection request if it appears.

Click OK

Step 10 – You will notice that your IP Address changes along with location of connection.  You are now operating anonymously through your device.

Click the Home Button on your remote and the VPN will remain running in the background.

Successful Connection

Congratulations!  You are now protected by a VPN which means everything that you stream or access through your Firestick or Android TV Box is hidden from the rest of the world.

If you ever need to stop the VPN service, simply re-launch the application and click the DISCONNECT button.