Roku Remote Not Working? How To Fix, Pair, and More (2021)

roku remote not working

Is your Roku Remote not working as it should?

This Roku Remote Resource Page will show you how to fix, pair, and much more for flawless streaming with your Roku device.

Roku is one of the most popular streaming devices available today.


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With millions owning the device across the world, there are sure to be some issues with the provided remote.

Similar to the firestick remote, one of the biggest problems users run into is being unable to pair the remote to their device.

Although we cover Roku devices on this Website, we don't recommend them due to their closed system.  We recommend the Amazon Fire TV Stick 4K due to its low price and ability to easily Jailbreak it which will allow for free movies, TV shows, live channels, sports, games, and more.

Firestick vs. Roku

If you have already tried changing the batteries and are still not able to use the remote, try the tips below.

NOTE: We always suggest changing the batteries in your remote prior to trying the following suggestions.

Roku Remote Not Working

If you find your Roku remote not working and a change of batteries did not eliminate the problem, there are a few things we can do.


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The first suggestion we make after changing batteries is to reset your Roku device.

Resetting is a fabulous way to refresh your Roku device and get it back to functioning at its full ability.

TROYPOINT has created an easy to follow reset guide that will take 2 minutes or less.

How To Rest Roku

If you are still experiencing issues, you may need to re-pair your remote.

To do so, follow the instructions below.

How To Pair Roku Remote

In this instance, we are using a Roku Streaming Stick+. However, this will also work for all types of Roku Devices.

1. Open the battery compartment on your remote and find the pair button

(This may be underneath the battery port or inside the port itself)

find the pair button

2. Bring the remote close to the device itself and hold the pair button for 3 seconds or more

3. You should encounter Pairing Remote message on your Roku device. After this disappears, pairing is complete

pairing remote message

That’s it! Your Roku Remote has now been paired with your device.

If this does not solve your remote problem, continue reading.


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There are a few more solutions we can try including some Roku Remote alternatives that work just as well as the provided remote.

Roku Remote App

The Roku Remote App is a fabulous tool for Roku users who’s remote is lost or not functioning properly.

Many prefer the Roku remote app because of its ease of use right on your mobile phone.

You can install the app from nearly any app store including Google Play, Apple, and the Amazon App Store.

Roku Remote  – Google Play Store

Roku Remote – Apple App Store

Roku Remote – Amazon App Store

The guide below will show you how to install and setup the Roku Remote App on an iPhone XS.

However, these instructions will also work for nearly any mobile device or tablet you prefer.

1. Launch the Apple App Store and search for Roku

search for roku

2. Find the Roku – Official Remote Control app and click to install

find roku official app and click to install

3. Wait for app to download

wait for app to download

4. Click Open

click open

5. You are then prompted with the following message, Click OK

click ok

6. Click Continue

click continue

7. Choose Next or Skip

choose next or skip

8. Choose Next or Skip again

choose next or skip again

9. Turn on notifications or click Skip

turn on notifications or click skip

10. Choose Next or Skip

choose next or skip

11. Click Got it!

click got it!

12. Your Roku device will then appear for connection

your roku device will appear for connection

13. Wait for Connected message to appear

wait for connected message to appear

14. Click the remote button

click the remote button

That’s it! You can now use the Roku App to navigate your Roku from your mobile device or tablet. Enjoy!

Roku Replacement Remote

If you are still unable to get your provided Roku remote working and do not wish to use the Roku Remote app, there is another option.

Users can purchase a Roku replacement remote that will function in the same fashion as the one supplied with your Roku device.

Use the link below to purchase a Roku Replcament Remote from the official Roku website.

Roku TV Voice Replacement Remote

If you have a Roku Streaming Stick, you will want to purchase the Voice Remote that is compatible with the following models:

  • Roku 3
  • Roku 4
  • Roku Express+
  • Roku Premiere
  • Roku Premiere+
  • Roku Streaming Stick
  • Roku Streaming Stick+
  • Roku Ultra LT
  • Roku Ultra
  • Roku Smart Soundbar
  • Roku Streambar
  • Roku TV

While there are a good amount of great channels within the Roku Channel Store, this does not always provide you with the best streaming options.

Best Roku Channels

For an all-inclusive streaming experience, we suggest “jailbreaking” your Roku using our secret method for Free Movies & TV Shows.

Use the link below to access this popular guide:

How To Jailbreak Roku – Secret Method for Streaming Movies & TV Shows

If you are looking for VOD content for movies and TV shows, we suggest checking out the following popular resource guides:

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Roku Remote Not Working FAQ

How Do I Fix My Roku Remote?

The best way to fix a roku remote that is not working is by replacing the batteries.

How Do I pair my Roku remote?

To pair your Roku remote simply hold down the pair button within the battery port of the device.

Can I use my phone as a Roku remote?

Yes, the Roku app is available in all App Stores and has the same capabilities as your provided Roku remote.

Why is my Roku remote not working?

Oftentimes Roku remotes stop working because the batteries are dead or there is an interruption in the signal.

Can I buy just a Roku remote?

Yes, users can purchase a Roku remote that is compatible with their device directly from Roku or other retailers.

This page includes affiliate links where TROYPOINT may receive a commission at no extra cost to you. Many times, you will receive a discount due to the special arrangements made for our visitors. I will never promote something that I personally don't use or recommend. Purchasing through my links directly supports TROYPOINT which keeps the content and tools coming. Thank you!


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