IPVanish Not Connecting? Try These Solutions for a Quick Fix (2022)

ipvanish not connecting

Is your IPVanish Not Connecting as it should be?

This instructional guide will provide you with numerous solutions to this problem and ensure a secure VPN connection on any device.

IPVanish is one of the most popular and well-known VPN Providers available today.

It has been TROYPOINT’s preferred VPN Service for years due to its reasonable price, blazing fast servers, and more.

IPVanish Review

If you are a frequent user of this VPN, you have likely come across the issue of IPVanish Not Connecting at least once or twice.

Usually, there is a simple solution to this problem that will take one minute or less.

However, this guide will provide you with multiple methods to try and solve this issue with only a few clicks.

IPVanish is compatible with tons of devices including streaming devices such as the Amazon Firestick and Fire TV.


Your online activity is actively tracked by your Internet Service Provider, app/addon devs, and government through your identifying IP address.

Stream anonymously by using IPVanish VPN.

IPVanish will encrypt your connection to the Internet and mask your IP address so you will remain anonymous.


IPVanish backs their service with a 30-day money back guarantee.

IPVanish allows you to use your account on unlimited Internet-connected devices

The Firestick is the most popular streaming device available today due to its low price point and “jailbreaking abilities”.

Jailbreaking your firestick will provide you with access to tons of content including Free Movies, TV Shows, Live Streams, Gaming, and more.

Use our popular resource guide below to learn more about this subject:

How to Jailbreak a Firestick

In the instance below, we will solve the problem of IPVanish Not Connecting using the Amazon Firestick.

However, these tips can also be applied to numerous devices including Android TV Box, PC, iPhone/iPad, or any other device you are using IPVanish on.

IPVanish Not Connecting – Causes

There are many factors that may lead to the issue of IPVanish not connecting.

Oftentimes, this issue arises when your device does not have internet access or the connection has been interrupted.

The first step to take when you encounter this problem is to check your network and make sure you have a stable connection.

We can easily do this on a Firestick by following the steps below:

Note: In this tutorial, we are using the Fire TV Stick Lite. However, this will work for any variation of Firestick including Firestick 4k and Fire TV Cube.

1. From the home screen of your device, hover over the Settings icon and choose Network

choose network

2. Find your preferred Network and select it

select preferred network

3. You will now see your Connection Status

connection status

If you encounter any connection issues, you will see them on the screen above.

This is one of the main issues people come across when their IPVanish is not connecting to the internet.

If your internet connection is down, IPVanish is unable to connect to a VPN server for use.

The best way to re-connect your network is by resetting your router or modem.

Once you have ensured a stable connection, you can now test IPVanish again and see if it is working.

If this solution has not solved the problem, it may be because the IPVanish App is not functioning properly.

The best way to fix this is by Force Stopping the App and re-launching.

This will “reset” the IPVanish application and allow you to connect to a secure server.

Use the guide below to “Force Stop” IPvanish on Firestick:

Force Stop IPVanish App on Firestick/Fire TV

1. From the home screen, hover over settings and click Applications and choose Manage Installed Applications

manage installed applications

2. Find and select IPVanish

select IPVanish

3. Click Force stop

click force stop if ipvanish is not connecting

We can also clear the app data and cache to remove unused/unneeded data from the app.

This is a great way to clean the app itself back to factory settings.

NOTE: You will have to re-sign into your IPVanish account after clearing the app data.

Clear Data/Cache IPVanish App on Firestick

1. Select IPVanish within the Manage Installed Applications setting and click Clear Cache

click clear cache if ipvanish is not connecting

2. The choose Clear Data

clear data if ipvanish is not connecting

You can then re-launch the IPVanish App and sign in to check your connection.

If you are still having trouble connecting to a VPN Server, there are a few things we can do.

How to Fix IPVanish Not Connecting

One of the best features IPVanish provides is the ability to change servers and locations within the IPVanish App.

TROYPOINT suggests testing numerous servers and locations within IPVanish to see which works best for you.

Oftentimes, you will find varying speeds with each server you choose.

How to Test Internet Speed on Firestick

If you are having trouble connecting to IPVanish, it may be the specific server you have chosen.

IPvanish allows users to personally choose which server they would prefer to connect to.

With over 1600 servers across 75 locations, there are tons of options to choose from.

Use the guide below to change servers within IPVanish:

1. Open the IPVanish App and select City to change the Server location

if ipvanish is not connecting select city to change server

2. Choose your preferred City

choose preferred city if ipvanish not connecting

Try reconnecting and see if you have any success.

If not, you can also try changing the actual server:

choose server if ipvanish not connecting

Oftentimes, changing servers results in a better connection to your network and is a great way to Improve VPN Speed.

One other suggestion that helps re-connect to IPVanish is by Changing VPN Protocols.

This can also help increase your VPN speed improve your streaming experience.

VPN Protocols Explained & Tested – Which is the Fastest?

How to Change VPN Protocols

Follow the quick steps below for how to change protocols.

1. Launch the IPVanish VPN App on your Firestick/Fire TV and click the Settings icon on the right

Launch the IPVanish VPN App and click the Settings icon on the right

2. Select VPN Protocol

Select VPN Protocol

3. Notice the two options – OpenVPN and IKEv2 Beta, we will be testing both of these protocols

Notice the two options - OpenVPN and IKEv2 Beta, we will be testing both of these protocols

4. To switch between OpenVPN UDP and OpenVPN TCP, make sure OpenVPN is selected, click the back button, and click Protocol

To switch between OpenVPN UDP and OpenVPN TCP, make sure OpenVPN is selected, click the back button, and click Protocol

5. Here you can choose between OpenVPN UDP and OpenVPN TCP

Here you can choose between OpenVPN UDP and OpenVPN TCP

If issues still persist, we suggest contacting IPVanish Customer Support:

IPVanish Customer Support

IPVanish offers 24/7 support through their Website if you have questions about your account, billing, or need technical support.

You will notice a Help button on the bottom of the IPVanish VPN Website for live chat. Customer support via email is also available.

IPVanish not Connecting FAQ

Why is my IPVanish Not Connecting on Firestick?

This could be because of numerous issues including no internet, bad connection, and more.

How do I Reset IPVanish?

You can reset IPVanish by force-stopping the application which we describe in this guide.

How do I Reconnect IPVanish?

You can re-connect to IPVanish by switching servers and server locations.

How do I Fix IPVanish Not Connecting?

There are a few ways including changing VPN Protocols and more which we describe in this tutorial.

This page includes affiliate links where TROYPOINT may receive a commission at no extra cost to you. Many times, you will receive a discount due to the special arrangements made for our visitors. I will never promote something that I personally don't use or recommend. Purchasing through my links directly supports TROYPOINT which keeps the content and tools coming. Thank you!


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