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How to Disable Comcast Xfinity Protected Browsing

Comcast Xfinity Protected Browsing Off

This quick guide will show you how to turn off protected browsing for Comcast Xfinity Internet service.

Special thanks to Jeremy M. for sharing this with me.

Jeremy was getting a 404 error when trying to install streaming apps (APKs) through Downloader.

He contacted Comcast Xfinity support and they told him to deactivate the protected browser setting.

Once he did this, he could then install APKs through Downloader without any issues.

How to Turn Off Protected Browsing for Comcast Xfinity

If you are an Xfinity user and are having problems installing various APKs, more than likely this will fix your problem as well.

The easiest way to do this is by changing this setting inside the Xfinity xFi application.

Legal Disclaimer: TROYPOINT does not develop, operate, host, distribute, or administer any streaming application, add-on, website, or service. Furthermore, we cannot determine the legality of any streaming platform reviewed on this website. TROYPOINT specializes in educational tech reviews, tutorials, and news which is protected by the First Amendment of the United States Constitution. The end-user is solely responsible for media accessed and TROYPOINT assumes that all visitors are abiding by copyright laws set forth within their jurisdiction. Users should only stream works not protected by copyright when using unverified streaming solutions.


You can download the free Xfinity xFi App through the Apple App Store or Google Play.  You can then sign in as a primary or unrestricted secondary user to use xFi.

If you have trouble logging into the application, you should reach out to Xfinity customer support for help.

1. Open the Xfinity xFi app and login.

2. Under ‘Security’ tap the ‘Protected Browsing’ option.

Tap Protected Browsing

3. Toggle the button to turn it off.

Toggle button to turn it off

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