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Firestick Not Connecting to Wifi? How to Fix with this Simple Trick

firestick wont connec to wifi

Is your Firestick Not Connecting to WiFi?

This guide will provide you with some useful tips to help get your Firestick connected and functioning again.

The Amazon Firestick is the most popular streaming device available on the market today.

Many purchase a Firestick or Fire TV in order to “jailbreak” the device in order to install 3rd party apps not available in the app store.

If you are a Firestick user, you have likely run into the issue of your Firestick not connecting to wifi or buffering.

Luckily, there are a few Tips & Tricks described below that will usually fix any Firestick WiFi issues.

Whenever an issue arises with the Firestick or Fire TV, we always first recommend restarting the device.

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To do so, simply unplug the power cord from the back of your device. Wait for 10-20 seconds, and plug back in.

You can also click the select button and the play/pause button simultaneously for up to 10 seconds on your Firestick Remote to restart your firestick.

If the problem persists, a factory reset may be required. To learn how to reset your Amazon Firestick or Fire TV, use the instructional guide below:

How to Reset Amazon Firestick

After resetting the device, try connecting to your local network. If the Firestick won’t connect to wi-fi after reset, try using one of the methods below.

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Firestick Not Connecting to WiFi – Solutions

Connect to Proper Network

One of the main problems that occur when a Firestick won’t connect to Wi-Fi is a Network error.

It is important to make sure you are on the proper network to ensure connectivity. Follow the steps below to check your connection:

1. On the home screen of your device, hover over Settings and choose Network

Firestick Not Connecting to WiFi - Solutions

2. Hover over your local network and click the Play/Pause button


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click menu button

3. You will then see your network details describing connection quality and any connectivity issues

network details

4. If you find issues, use the tips provided to try to solve the connection problem

If this does not fix your wireless connection problem, continue to the next option.

Disconnect & Reconnect to Wi-Fi Network

Oftentimes, users find it helpful to disconnect and reconnect to their wifi network in order to fix any connectivity issues.

The steps to do this are nearly the same as shown above with a few tweaks:

1. Go to Settings and click Network

diconnect and reconnect WiFi network if your firestick is not connecting to wifi

2. Hover over your local connection and click the Menu button (3 horizontal lines) to forget the network

click menu button

3. Click the Select button to confirm

click play/pause

4. Your network is now disconnected. Click your local network again

click your local network again if your firestick is not connecting to wifi

5. If prompted, enter your password and click Connect

 if prompted enter password and click ok if your firestick is not connecting to wifi

If your connection is still not working properly, you may need to restart your router:

Reset Wi-Fi Router

1. Unplug the power cord from the back of your wireless router

2. Wait for 20-30 seconds and plug back in

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3. Let router sit for at least 2 minutes

4. Re-try connecting the Fire TV device to your network


If you are still experiencing connection issues after going through the aforementioned steps, try moving your device closer to your router to eliminate anything from blocking the signal.

If this doesn’t help, I suggest contacting your local ISP (Internet Service Provider) as there may be a problem with your network.

For other valuable Firestick/Fire TV tutorials, we suggest viewing our popular guides below.

Overall, if your Firestick is still not connecting to WiFi, it could be an internal device issue, and contacting Amazon support or purchasing a new device are your best bets.

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Firestick Not Connecting to WiFi FAQ

How do I Connect my Firestick to WiFi?

Choose network under settings and find your local wifi network.

Why is my Firestick Not Connecting to WiFi?

Oftentimes, the firestick has lost signal with your network and will reconnect.

How do I reset my Firestick?

You can reset your firestick device by holding down the pause/play button and the select button at the same time.

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2 thoughts on “Firestick Not Connecting to Wifi? How to Fix with this Simple Trick”

  1. Weeellll!! Wtf!! Um getting that..”COULDNT RETRIEVE DIRECTORY INFORMATION….” !!! what the heck!!! Also I havexa 3D capable LG SMART TV …I go to the ASGARD addon from DOOMZDAY WIZARD…I then go to the Asgard movie scrapers..then to 3D movies…very few work…whyyyyy!!! Always says error!! I can maybe watch 4 out of prob 30 3D movies available…I have Premiumize acct..real debrid acct. All debrid acct.!! So what’s the deal here!!??

  2. Troy,
    I purchased an Amazon Ethernet Adapter for Amazon Fire TV Devices and direct from router to firestick. Works great.

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