An unknown error has occurred. Check your url and connection

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This post will show you how to fix “An unknown error has occurred.  Check your URL and connection” within Downloader.

Downloader is the most popular application that allows side-loading APKs onto the Amazon Fire TV or Firestick.  This free application is used most notably when installing Kodi, Terrarium TV, and SET TV on the Fire TV or Fire TV Stick.

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You may encounter the above error on the Fire TV 3 when attempting to download or install applications that aren’t available within the Amazon App store.  The reason for this error is because permissions aren’t granted for file access upon first installing the Downloader application.

If you don’t allow for Downloader to access files on your Fire TV, there is now way for the application to download and install applications.

If you are receiving this error, refer to the following screenshot guide for a quick fix.


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An unknown error has occurred Check your URL and connection Fix

Step 1 – Hover over Settings menu item on Fire TV

Hover over Settings

Step 2 – Click Applications

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Click Applications

Step 3 – Click Manage Installed Applications

Click Manage Installed Applications

Step 4 – Click Downloader

Click Downloader

Step 5 – Click Clear data

Click Clear data

Step 6 – Click Clear data again

Click Clear data again

Step 7 – Click back button on remote and return to previous menu

Step 8 – Click Downloader

Click Downloader

Step 9 – Click Launch application

Click Launch application

Step 10 – Click Allow for Downloader to access photos, media and files on your device

Click Allow for file access

Downloader will now work as intended and you will no longer receive error message

Downloader now works

If you have problems with the above steps, another solution is to uninstall Downloader and then reinstall.  You can uninstall the application by going to Fire TV Settings / Applications / Manage Applications / Downloader / Uninstall.

 

Warning! Protect Yourself With A VPN

Most cord-cutters use a VPN and rightfully so.

The free streaming applications, addons, and paid IPTV services that you use are usually hosted on insecure servers.

Without a VPN, your IP Address is being logged.

Your IP Address points back to your location and identity which compromises both your privacy and security.

Your current identifying IP Address is 18.215.185.97 – When you use a VPN, your real IP address will be converted into an anonymous new one.

A VPN will provide you with an anonymous connection to the Internet.

This will prevent your Internet Service Provider, app/addon developers, government agencies, and any 3rd party from logging what you’re accessing online.

The most popular VPN among cord-cutters is IPVanish due to their blazing fast speeds and zero log policy.

Its important to use a VPN that is fast since we are streaming large HD files.  Its also crucial to find one that keeps no logs of what their subscribers access while online.

Setting up IPVanish VPN on your streaming device is simple!

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Step 1 Register for an IPVanish VPN account by clicking the link below.

This exclusive link provides you with a hefty discount, only available to TROYPOINT visitors like you.

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Step 2 – Hover over the search icon on your Firestick, Fire TV, or Fire TV Cube and type in “Ipvanish”

You may also find the IPVanish App in the Google Play Store for those of you who are using Android TV Boxes, phones, and tablets.

Click Search

Step 3 – Click the IPVanish VPN option that appears.

Type in Ipvanish

Step 4 – Click the IPVanish icon under Apps & Games.

Click IPVanish logo

Step 5 – Click Download.

Click Download

Step 6 – Click Open.

Click Open

Step 7 – Enter  your username and password to login.  Your username is the email that you used to register for IPVanish service with and your password is automatically generated and emailed to you.

Click Sign In

Step 8 – Click Connect button.

Click Connect

Step 9 – Click OK for Connection request if it appears.

Click OK

Step 10 – You will notice that your IP Address changes along with location of connection.  You are now operating anonymously through your device.

Click the Home Button on your remote and the VPN will remain running in the background.

Successful Connection

Congratulations!  You are now protected by a VPN which means everything that you stream or access through your Firestick or Android TV Box is hidden from the rest of the world.

If you ever need to stop the VPN service, simply re-launch the application and click the DISCONNECT button.