An Unknown Error Has Occurred – Check Your URL & Connection Fix

This post will show you how to fix “An unknown error has occurred.  Check your URL and connection” within Downloader.

Downloader is the most popular application that allows side-loading APKs onto the Amazon Fire TV or Firestick.  This free application is used most notably when installing Kodi, Terrarium TV, and SET TV on the Fire TV or Fire TV Stick.

You may encounter the above error on the Fire TV 3 when attempting to download or install applications that aren’t available within the Amazon App store.  The reason for this error is because permissions aren’t granted for file access upon first installing the Downloader application.

If you don’t allow for Downloader to access files on your Fire TV, there is now way for the application to download and install applications.

If you are receiving this error, refer to the following screenshot guide for a quick fix.

An unknown error has occurred Check your URL and connection Fix

Step 1 – Hover over Settings menu item on Fire TV

Step 2 – Click Applications

Step 3 – Click Manage Installed Applications

Step 4 – Click Downloader

Step 5 – Click Clear data

Step 6 – Click Clear data again

Step 7 – Click back button on remote and return to previous menu

Step 8 – Click Downloader

Step 9 – Click Launch application

Step 10 – Click Allow for Downloader to access photos, media and files on your device

Downloader will now work as intended and you will no longer receive error message

If you have problems with the above steps, another solution is to uninstall Downloader and then reinstall.  You can uninstall the application by going to Fire TV Settings / Applications / Manage Applications / Downloader / Uninstall.

 

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Setting up IPVanish VPN on your streaming device is simple!



Step 1 Register for an IPVanish VPN account by clicking the link below.

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Step 2 – From the home screen hover over Find.

If you’re using an Android TV Box, you can also find the IPVanish application in Google Play Store.



Step 3 – Scroll down and click Search.



Step 4 – Type in “Ipvanish” and click the first option.



Step 5 – Click the IPVanish VPN app.



Step 6 – Click Download.



Step 7 – Once the IPVanish app installs, click Open.



Step 8 – Enter your IPVanish account information and click Log In.



Step 9 – Click Connect.



Step 10 – Click OK.



Step 11 – That’s it! You have installed IPVanish VPN on your Firestick/Fire TV.



Now, click the home button on your remote and the VPN will continue running in the background.

Congratulations! You are now protected by a VPN which means everything that you stream or access through your Firestick or Android TV Box is hidden from the rest of the world.

If you ever need to stop the VPN service, simply re-launch the application and click the DISCONNECT button.